Ferman BMW - Service Center

Excellent service I had my BMW in for service just for regular check up the service department is very neat and clean Jamie my service advisor was very polite and took I had my BMW in for service just for regular check up the service department is very neat and clean Jamie my service advisor was very polite and took care of my needs very quickly. I would definitely recommend the dealership. To friends and family More

Love Ferman BMW Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog Awesome place to do business. Very attentive service. So glad I moved to Palm Harbor. The lounge is comfortable and I have places to walk my dog More

Great experience Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promp Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promptly and my issue was attended to immediately. More

Service Maintenance. I've been having all my Minis Serviced There since 2008. I'm on my 3rd Mini. They have Always Done a Great Job. Thanks. I've been having all my Minis Serviced There since 2008. I'm on my 3rd Mini. They have Always Done a Great Job. Thanks. More

Regular oil change took a whole day even with an appointment My appointment was for 8:30 am. I received a call around 5pm to let me know my vehicle was ready. I informed that it was bit late for me and I will My appointment was for 8:30 am. I received a call around 5pm to let me know my vehicle was ready. I informed that it was bit late for me and I will pick it up tomorrow morning. They told it will be ready with complimentary exterior was and vacuum. Neither was done. More

Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager completed the work after beginning it two months prior. More

Recalls I originally purchased my BMW st Ferman’s and returned because I had two Recalls. I have written a review about this previously but can only say tha I originally purchased my BMW st Ferman’s and returned because I had two Recalls. I have written a review about this previously but can only say that my service person was wonderful and it always is at Ferman’s. More

Douglas at Mini Douglas at mini service was very responsive and great to work with. He explained everything very clearly and kept me apprised of the status of my serv Douglas at mini service was very responsive and great to work with. He explained everything very clearly and kept me apprised of the status of my service. More

Window tinr Excellent job tinting my windows. Quick service and it looks great, just as I hoped. Very happy and highly recommend. Definitely will be back!!! AAA Excellent job tinting my windows. Quick service and it looks great, just as I hoped. Very happy and highly recommend. Definitely will be back!!! AAA+++ More

Not that happy Brought my car in for routine service. The people Were nice, the service was fine. I noticed on the form it said the car was washed, it wasn’t. The Brought my car in for routine service. The people Were nice, the service was fine. I noticed on the form it said the car was washed, it wasn’t. The next day I had a question so I sent the service advisor a text at the number I was told I could contact him via text. No response so the next day I called and left him a voicemail. No return call. Today I got a text asking if everything was ok so I asked my question again. It was ignored and I got this survey. More