Ferman BMW - Service Center

Diagnose and repair tail lights Great customer service and product knowledge in all areas. Nick Hawk always communicates all service issues to me immediately so that they can be addr Great customer service and product knowledge in all areas. Nick Hawk always communicates all service issues to me immediately so that they can be addressed and work can proceed. More

Incomplete While initially the service was completed with the reprogram and service light issue resolved, it quickly came back. I called with no response. The li While initially the service was completed with the reprogram and service light issue resolved, it quickly came back. I called with no response. The light has since went off again, however I am not confident the issue was resolved and I still have not received a call back. More

Annual service The service call was done well (annual checkup). Only issue I had so was the same issue as last year - some kind of software update is required but The service call was done well (annual checkup). Only issue I had so was the same issue as last year - some kind of software update is required but would require to leave my car overnight. I wish I was offered a loaner so I could get the update completed. More

Service Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status o Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status of my car. More

was taken well care of, great team. Many thanks to Dan , Matt , Paul, and Marc . ( and all who serviced my vehicle ) would and will recommend Ferman BMW and MINI To others. The team wo Many thanks to Dan , Matt , Paul, and Marc . ( and all who serviced my vehicle ) would and will recommend Ferman BMW and MINI To others. The team worked hard to get things done, and I sincerely appreciated that more than you know. More

Very pleasant visit. Needed service for oil pan... friendly. Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my busi Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my business is appreciated. I am acknowledged from the minute I get there. I enjoy taking my car for service here. More

BMW service I was immediately given estimate of 860.00. I picked car up and had an issue I didn’t previously have. Never going there again. They think your made o I was immediately given estimate of 860.00. I picked car up and had an issue I didn’t previously have. Never going there again. They think your made of money More

Great service Cesar my service advisor went above and beyond my needs as in to getting my X1 serviced in and out in a timely fashion. Would recommend him to anyone Cesar my service advisor went above and beyond my needs as in to getting my X1 serviced in and out in a timely fashion. Would recommend him to anyone get service in and out. Thanks Cesar and Ferman Bmw More

Excellent service! I have never been disappointed with the service I have received at Ferman BMW. Prompt, polite, professional, knowledgeable, and clear in their explana I have never been disappointed with the service I have received at Ferman BMW. Prompt, polite, professional, knowledgeable, and clear in their explanations of what needs to be done, the service team at Ferman is outstanding. I wouldn't take my car anyplace else. Janice More

Quick Received immediate attention upon arrival, was able to schedule service appointment easily and work was completed as promised in a timely manner. Even Received immediate attention upon arrival, was able to schedule service appointment easily and work was completed as promised in a timely manner. Even allowed a loaner car so I wasn’t tied to the waiting room for hours More