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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,026 Reviews

4,026 Reviews of Ferman BMW - Service Center

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March 21, 2019

Excellent He’s skills are very high, knowledge and advice I trust. I will recommend this dealership because of he’s outanding service and diligence Thank you More

by MARTHACOOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Ferman BMW responded

Thank you for your review!

March 19, 2019

Good customer service My appointment was scheduled quickly and the car was repaired quickly and properly. The service employee ( Salvatore Graziano) was courtious and very More

by lupals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Graziano
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Best BMW dealer service Brought in BMW for diagnostics and repairs. Service quickly Identified and pinpointed issues where other foriegn auto repair shop did not. Caesar kept More

by Itpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Mini Gathering Waiting for my car to be serviced is the most pleasant experience; I got to interact with other Mini Owners. We share the year of our prized possessi More

by BLBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan George , Marc Youngsma
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Ferm Mini is the best! I’ve been with this Dealership since 2005 and I’ve never been disappointed in their service or caring from all of the staff Courtney has been awesome! More

by gailmburkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Diagnose and repair tail lights Great customer service and product knowledge in all areas. Nick Hawk always communicates all service issues to me immediately so that they can be addr More

by GLACHAPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Incomplete While initially the service was completed with the reprogram and service light issue resolved, it quickly came back. I called with no response. The li More

by Mike.harryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 17, 2019

Annual service The service call was done well (annual checkup). Only issue I had so was the same issue as last year - some kind of software update is required but More

by ALLENTOWSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Ferman BMW responded

Thank you for your review!

March 11, 2019

Very pleasant visit. Needed service for oil pan... friendly. Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my busi More

by LGONCE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

March 11, 2019

Service Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status o More

by quiri17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

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