Ferman BMW - Service Center

Stefanie was excellent. Very good service. Good communication and very personable. Walked around the showroom when I dropped off car and again when I picked it up and was Very good service. Good communication and very personable. Walked around the showroom when I dropped off car and again when I picked it up and was never approached by a salesperson. More

Wonderful customer service I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. I highly recommend Ferman BMW. The service is wonderful, staff is very friendly and polite, and they go above and beyond the call of duty. More

The Best Super friendly helpful advisors. I have had many More nos and Fermans is by far the best and nicest dealership and service department staff I have Super friendly helpful advisors. I have had many More nos and Fermans is by far the best and nicest dealership and service department staff I have the pleasure to do business with. More

Well done First service after warranty. Shopped around and Ferman’s price was comparable to non dealer shops and service was available much quicker. Will defini First service after warranty. Shopped around and Ferman’s price was comparable to non dealer shops and service was available much quicker. Will definitely continue to be a customer. More

recall (2) Recalls on car were done (2) in one day and got a car wash at the same time. Happy with the proximity of dealership Tony home Recalls on car were done (2) in one day and got a car wash at the same time. Happy with the proximity of dealership Tony home More

Service My service visit was planned. The staff was friendly and listened to my concerns, Cesar then discussed my issues and a plan to handle the situation My service visit was planned. The staff was friendly and listened to my concerns, Cesar then discussed my issues and a plan to handle the situation More

Recall work on my car! Fast and friendly service! Cesar was kind and awesome to work with. Looking forward to bring my car back the next time it needs to be in for service. Fast and friendly service! Cesar was kind and awesome to work with. Looking forward to bring my car back the next time it needs to be in for service. More

Annual routine service Efficient, friendly along with use of quality loaner car and fair pricing for extra serve not covered by warrenty I have no worries about quality of Efficient, friendly along with use of quality loaner car and fair pricing for extra serve not covered by warrenty I have no worries about quality of service performed More

Doug Rocks Doug, The Service mgr was awesome. He provided me a private office to work in while I waited and kept me briefed on progress and costs. Couldn’t ask Doug, The Service mgr was awesome. He provided me a private office to work in while I waited and kept me briefed on progress and costs. Couldn’t ask for any better accommodations and support! Thanks! More

Service on 650I everyone very friendly and helpful I would recommend Ferman to anyone who is looking for service or a new car Thank you for all your help everyone very friendly and helpful I would recommend Ferman to anyone who is looking for service or a new car Thank you for all your help More