Ferman BMW - Service Center

Was a seamless experience Came in for the air bag recall on my wife’s x5. Dropping the car off was a very pleasant experience, as I was in and out in my loaner quickly. The rep Came in for the air bag recall on my wife’s x5. Dropping the car off was a very pleasant experience, as I was in and out in my loaner quickly. The repair was done well, and pickup was just as pleasant. More

Excellent Timely, quality work, Friendly Staff.. I have confidence in the quality of the repairs made..Working with the level of professionals in your employ ma Timely, quality work, Friendly Staff.. I have confidence in the quality of the repairs made..Working with the level of professionals in your employ makes me happy that I own a BMW.. More

Love them all! Marc in service, Dan in finance, Paul is service and Matt in sales are all stand up people. We’ve never had anything less than stellar experiences. Hi Marc in service, Dan in finance, Paul is service and Matt in sales are all stand up people. We’ve never had anything less than stellar experiences. Highly recommend. More

Excellent service center I do not have experience with purchasing an automobile from Ferman BMW but can attest to excellent experience with their service center. Easy to get a I do not have experience with purchasing an automobile from Ferman BMW but can attest to excellent experience with their service center. Easy to get an appointment, excellent communication and accurate estimates prior to service. My service advisor, Nick Hawk is attentive, patient and honest. I always receive prompt service and great advice on care and maintenance. Everyone else I've been in contact with has also been courteous and professional-from the people who greet you on arrival to the employees at the loaner vehicle desk to the shop foreman who patiently listened and test drove my vehicle with me to pinpoint an issue to the parts specialist Pete who helped me find the best value. Everyone really works together to provide the best experience for their customers. More

Fast quality service Service performed while I waited. They did everything I asked them to and did it in a very reasonable time. Will be back when I need service again. Service performed while I waited. They did everything I asked them to and did it in a very reasonable time. Will be back when I need service again. More

Great job by the service advisor Great job my service advisor was great kept me updated had the car repaired and washed when I pick it up. Jaime went over my repair order and presente Great job my service advisor was great kept me updated had the car repaired and washed when I pick it up. Jaime went over my repair order and presented what my car needed service next More

Rim repair and detailing Marc and Courtney have always given us top notch customer service. Both of them also try to find us discounts on our needed car repairs to save us mon Marc and Courtney have always given us top notch customer service. Both of them also try to find us discounts on our needed car repairs to save us money. Matt in sales just sold us our 6th Mini. We always look to Matt to get us the car we are looking for in our budget. I would recommend Ferman Mini to anyone who appreciates excellent customer service. More

Great Experience Courtney made my service experience very pleasureable. She was very friendly and extremely knowledgeable.Infelt that she went above and beyond what wa Courtney made my service experience very pleasureable. She was very friendly and extremely knowledgeable.Infelt that she went above and beyond what was expected. The communication was excellent. I would definitely recommend her to anyone. The work the mechanics did so far so good! Shelly Malerba More

Regular Maintenance for My 2014 528i Had regular maintenance scheduled with Ferman BMW in Palm Harbor FL. Was 100% satisfied with the service and the personnel were 100% professional, 5 s Had regular maintenance scheduled with Ferman BMW in Palm Harbor FL. Was 100% satisfied with the service and the personnel were 100% professional, 5 stars! More

Wheel wobble I started to feel a noticeable wobble in the front driver’s-side wheel. I was expecting that I was going to have to pay a lot for a wheel bearing. I t I started to feel a noticeable wobble in the front driver’s-side wheel. I was expecting that I was going to have to pay a lot for a wheel bearing. I took a route to Ferman where I could drive more slowly because the wobble had gotten bad. Turns out the last time the tire was changed, the lug nuts on that wheel weren’t fully tightened!! Since I just took over ownership of the car, I had no idea who last changed the tire. The service folks at Ferman Mini tightened the lug nuts at no charge and sent me on my way, relieved in more ways than one! Thank you Ferman Mini for the exceptional service and keeping me safe! More