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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,039 Reviews

4,039 Reviews of Ferman BMW - Service Center

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January 12, 2025

It always get good service at Freman BMW. The service manager Jamie was awesome. Taking my issue down and helping me fix them. Also genius that helped her Christian did a fine job to the staf More

by dube.tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Everyone is always friendly knowledgeable and eager to help. Always kept up to date with service being performed. Thank you to the whole team . More

by magicalmelody39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Panico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Soto
January 11, 2025

Andres was the service advisor and he was extremely helpful and easy to reach when called. He responds quickly to messages and explained the car issue clearly. More

by ROLDANCRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Their service department up charges and replace unnecessay parts. It’s happened more than once to me. I can prove it. More

by ceo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Annese
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Although the dealership was under construction, the experience went smoothly and staff were knowledgeable and helped me purchase my dream vehicle. More

by jlambe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Bill Comninel was great to work with! Best experience at a dealership in a long time. More

by heathers5
Recommend Dealer
Yes
Employees Worked With
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Comninel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Radeker
January 10, 2025

First call into BDM was horrible; Nina was rude and hung up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, ye More

by Amceresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Excellent service and communication. They kept updated and informed. Would highly recommend service at Fermen BMW. More

by hal.ziecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 09, 2025

My service advisor Roy was wonderful. He was communicative and pleasant to work with. The work performed was as good as well. More

by mariaivelisse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 09, 2025

Always there to assist and keep my vehicle in top condition! I’m a loyal customer for sure! More

by shannonhannonoliviero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Comninel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ!!!
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