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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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June 19, 2018

BMW knows driving You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, w More

by KANEKOYUZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Ferman BMW responded

We look forward to serving you in the future!

June 19, 2018

Professional Service with Integrity Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the te More

by MDB60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bennis
Jun 19, 2018 -

Ferman BMW responded

Thank you for your review! We look forward to serving you in the future.

June 16, 2018

Service at MINI of Tampa Bay Marc was exceptional with getting my car in and out on time. As always very satisfied with the service I receive at MINI of Tampa Bay! More

by jean.corrente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan George , Marc Youngsma
Jun 16, 2018 -

Ferman BMW responded

Thank you Jean for your review!

June 16, 2018

Amazing service We have had Cesar as our service advisor. Extremely professional, knowledgeable, and great with communication. Could not be more satisfied. If th More

by mitchellbridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Ferman BMW responded

Thanks for your review, Mitchell!

June 15, 2018

Responsive, diligent , extra effort Had a noise coming from AC that was intermittent. Crew did a great job finding and fixing the problem . Jim the service rep was easy to work with More

by ctcalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Jun 15, 2018 -

Ferman BMW responded

Thank you for the review!!

June 15, 2018

Thank You! As Always, This Service Department was; Friendly, Courteous, Respectful, Professional and Trustworthy. Kept me Updated on the progress of my service More

by liz21mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley, in the loaner dept. and Jerry at service. Thank You!, Charles Drivas, Darlene King, Marc Youngsma, Paul Scaglione
Jun 15, 2018 -

Ferman BMW responded

Thank you Liz for the review!

June 14, 2018

Best experience at a service center. Jamie was assisting me as well as Dan Macdonald they were so professional, kind and helpful. I have never had such wonderful service at a dealership s More

by K2Aerospace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
Jun 15, 2018 -

Ferman BMW responded

Thank you for your review!

June 14, 2018

Service appt Excellent service as always. Jamie Annese always keeps me current with the status of the car and answers any questions or concerns I have with my car. More

by mkindtcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Ferman BMW responded

Thank you for the review!

June 13, 2018

Cesar provided Excellent service I came in without an appointment because of an emergency situation. Cesar got me right in and was even able to provide me with a loaner. My car was re More

by john@flinjury.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Ferman BMW responded

Thank you John for the review!

June 13, 2018

Excellent Service! Marc Youngsman was great to deal with. The write-up was very quick and the service was top notch. I highly recommend Ferman Mini for sales or service. More

by marcusj80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Jun 14, 2018 -

Ferman BMW responded

Thank you Marcus for the review!

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