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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,120 Reviews

4,120 Reviews of Ferman BMW - Service Center

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January 31, 2025

Sal was very professional and took his time with me. I am disappointed that Ferman BMW has decided to add a surcharge when a credit card is used and will not take a check from long time customers. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Everyone at the service center treated me with courtesy and respect. My time was valuable to them and they made it easy to get the repairs that I needed completed without delay. More

by hollie.voulieres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great service. Fast and efficient. Through the expertise, the problem was discovered and solved. Excellent job! More

by Aliciagchase
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Roy Landis and the Service department at Ferman BMW are great! We buy our BMWs at Ferman because of the excellent service department. More

by Dr Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis, Service
January 31, 2025

We buy our BMWs at Ferman because of the great service. We've been going there for over 20 years, since Dennis was the Service Manager, a long time. They seem to be much better than the BMW Dealership in More

by Dr Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Landis, Service
January 31, 2025

Nick is awesome. Informative, honest, responsive Very educational and explains things clearly and with no surprises More

by dpoposki
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
January 30, 2025

Good experience with Willy. He helped me find what I needed and supported me through the process. More

by dmuller160
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

My car was repaired very quickly. My service coordinatedthinhs very smoothly. I will certainly be back. More

by barnardbob1944
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 30, 2025

Nice facility pleasant decor. Coffee, water, etc offered to customers. Very friendly and knowledgeable team, from outside to inside. More

by Bunnylove14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very pleasant and friendly. Good service Check-in process was efficient and friendly. Wait time reasonable More

by pdisil
Recommend Dealer
Yes
Employees Worked With
Roy
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