Ferman BMW - Service Center

Very helpful staff whenever I have a question on my new car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The genius that helped acquaint me with my car was also wonderful! He spent over 90 minutes with me over 2 days! He was responsive to phone calls and provided great direction! The financial gentlemen I worked with were both great! I can’t say enough about this dealership! More

Car when in to get the a/c fix that was the only issue came out making a thumping noise that was not there before. Brought it back they said it was motor mount and wanted to charge me $2200! Nope the part came out making a thumping noise that was not there before. Brought it back they said it was motor mount and wanted to charge me $2200! Nope the part was $75 and I put it on myself in less than an hour. Don’t know what they did to my car but it was definitely not an issue the day i dropped it off! They tried to scam me! More

This was a used vehicle therefore I don't know most of the people listed below. Sales process (Dominic) was easy and straightforward. Walking in to walking out including test drive was right at 2 hours. S the people listed below. Sales process (Dominic) was easy and straightforward. Walking in to walking out including test drive was right at 2 hours. Sourced best financing options and the overall experience was very good. Would do business there again More

The salesman I worked with Dominick was outstanding. He answered all my questions and was very knowledgeable and professional. He answered all my questions and was very knowledgeable and professional. More

From the internet inquiry to the actual delivery of the vehicle, the interaction with the dealership was polite, consistent, and comfortable. Our options were always explained, there was never any pressur vehicle, the interaction with the dealership was polite, consistent, and comfortable. Our options were always explained, there was never any pressure, and we left with a very favorable impression of how this dealership does business. William Patti was our main contact, and was enthusiastic about the product, and made us feel appreciated. More

Great people and great work. Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires More

This dealer is all about customer service. I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly recommended! More

Nick hawk in service is the Best, so honest and communicative! We will continue to purchase cars from Ferman because of him! communicative! We will continue to purchase cars from Ferman because of him! More

Fast, convenient and friendly was the service I had recently thanks to Nick and the loaner car staff. recently thanks to Nick and the loaner car staff. More

dealership was awesome great service everyone was wuite helpful moved down from ny recently your my new dealership….Very happy!!!!! helpful moved down from ny recently your my new dealership….Very happy!!!!! More