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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,278 Reviews
Call Service Center (727) 785-3900

3,278 Reviews of Ferman BMW - Service Center

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March 30, 2023

Everyone help me everything is good for now the car has a appointment to check for the light A! is on since I buy the car More

by ivancho813
Recommend Dealer
Yes
Employees Worked With
Manolo santos and dallas
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Helpful
March 30, 2023

I had an early appointment for an oil change which went smoothly and I was in and out in a reasonable amount of time. More

by x509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 30, 2023

Cesar Tereso, Advisor at FERMAN BMW is professional, amazingly helpful & pays attention to my car’s needs. Thank you!! More

by O.Ott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle the mechanics supervisor was very helpful locating car parts. And Heidi Colbert is super sweet! Thank you!
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March 30, 2023

The Ferman BMW team was outstanding from start to finish and their customer service and experience was excellent!!!! More

by fdambrosia19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, and he absolutely deserved 5 stars
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Feb 12, 2024 -

fdambrosia19 responded

Yes

Helpful
March 30, 2023

Salvador is always great! And Jaime is so nice when I drive up to have my car serviced! More

by jahbirds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime that greets you in the service drive.
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March 30, 2023

Good service. Communication is excellent. Nice use of Tech for alerts. Great Advisor Sal. Very busy and no loaners despite spending $1,680 at dealership. More

by brianharkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 30, 2023

I have never had a major issue with the Ferman BMW since I purchased my first BMW in 2010. More

by MRARN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2023

Always great service. Attentive and honest. I have several cars through their service department and always a good experience. More

by kristinamking36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2023

A pleasure to deal with. They honored every commitment they made to me when I ordered my car. More

by bballwannab
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mazur
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March 25, 2023

They are excellent and Jamie takes great care of all her customers and makes it a great experience More

by mary.lallucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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