Ferman Chevrolet - Tampa

Very good and professional Good customer service and very patience with us Thanks Thank you patience with us Thanks Thank you More

Ferman Chevrolet Poor Customer Service, First and Last Visit....Our appontment was for 0930. Arrived at 925. Informed the individual that I had a service appointment at 0930 and my representative was Gato Visit....Our appontment was for 0930. Arrived at 925. Informed the individual that I had a service appointment at 0930 and my representative was Gator. We were informed that Gator was out and Francheso would assist us. We at in the car waiting for Franchesco. Sat there and sat there. Someone would stop by momentarily and stated they were getting someone to help us. Other representatives were attending to other customers but no one would sign us in. No one would log in the car for service. All the cars went around us. Talked to the Service Manager, Brian. He seemed not to care. We waited over 20 minutes to be logged in for our appt. In the meantime we were behind cars that arrived after us. Once the service rep Mike came to talk to us...we were told it would be a 3 hour wait. Unacceptable. Numerous cars went ahead of us...because no one wanted to fill in for GATOR...This should not be their first rodeo of filling in for a service rep. Poor Customer Service...NOT going back...First and Last visit. Ferman Chevrolet is the Worst! More

Ferman Chevrolet is a dealership that has a motivation to work hard to provide excellent customer service and work hard to get and give the best deals to their customers. Ferman Chevrolet works just as hard work hard to provide excellent customer service and work hard to get and give the best deals to their customers. Ferman Chevrolet works just as hard for those who have less then perfect credit and even if you have had a bankruptcy. My salesman Andrew's performance and customer service was excellent and Pete that finalize the paperwork was awesome as well... 5 Star dealer.... Thank you Ferman Chevrolet More

Quick and easy Olly was very friendly and made sure we knew the pros and cons of the vehicles we looked at. knew the pros and cons of the vehicles we looked at. More

Great customer service, a seamless process from beginning to end A great selection of vehicles to choose from to end A great selection of vehicles to choose from More

It was extremely productive and professional. Andrew had everything ready and waiting and Dominick was amazing as well. The whole experience was effortless on our end! Andrew had everything ready and waiting and Dominick was amazing as well. The whole experience was effortless on our end! More

The experience was excellent. The staff was friendly and very helpful. Highly recommend Ferman Chevrolet to everyone looking for a vehicle The staff was friendly and very helpful. Highly recommend Ferman Chevrolet to everyone looking for a vehicle More

My husband and I don't buy cars often, when we do it can be overwhelming- Andrew easily made this the best car buying experience we have had. Never too pushy, simply factual- and you could tell he genuinely be overwhelming- Andrew easily made this the best car buying experience we have had. Never too pushy, simply factual- and you could tell he genuinely cared about our interests and what was within our best needs. We will definitely return to work with Andrew again in future. More

Quick and helpful to get where we needed to be vehicle wise and price wise wise and price wise More

I got exactly what I wanted for a good price I would gladly do it again gladly do it again More