Ferman Chevrolet - Tampa

Every time we visited the dealer and attempted to make a deal the requirements changed. Today we planned to order a 3500 CC LB DRW LT truck that we priced thru GM family first site. The dealer requested to deal the requirements changed. Today we planned to order a 3500 CC LB DRW LT truck that we priced thru GM family first site. The dealer requested to do a credit check to place the order for a truck that will not arrive for 6 months. On we question the reason and express concerns about the impact on our credit without a purchase they informed us that we would need to put a 2500 non-refundable deposit. Initially, they requested a 500 refundable deposit. Grace L - was our salesperson, we worked with her because on our initial visit a couple of months ago she was well informed and eager to help. We even sold out of one of our vehicles on a separate ocasión in preparation for this order. Today was much different, almost appeared as if she was too busy to deal with us. Robert C, the sales manager on our visit today was the person to deliver the news. Claiming that Mr Ferman informed them that any Silverado order would require a 2500 non-refundable deposit because GM indicated to the owner that if a customer ordered a vehicle that is not purchased by the customer that ordered the dealership would lose 3 of their allocations. After 3 months of engaging with them, we are disappointed with the level that sales teams would go to take advantage of their customers. I have been able to locate any reference to the warning letter GM issued to their dealerships regarding orders and allocations. More

Angela was so professional and accommodating. She responded quickly to my emails, kept in constant contact. She is a wonderful asset to your company and it was a pleasure to work once again with She responded quickly to my emails, kept in constant contact. She is a wonderful asset to your company and it was a pleasure to work once again with Ferman Chevrolet More

Professionalism, Quality, Responsiveness, Value, Customer Service, Attentive, etc. My experience with the Tampa location was the best ever. Service, Attentive, etc. My experience with the Tampa location was the best ever. More

Justin has been very helpful with getting me into a new car and provided me with the best customer service! car and provided me with the best customer service! More

Mo was great! Everyone we encountered was very friendly and helpful. We love our new vehicle! Everyone we encountered was very friendly and helpful. We love our new vehicle! More

Best dealership in Florida, it was pleasure to work with Corevette Tommy, Cody and all the management Corevette Tommy, Cody and all the management More

Easy buying experience. From test drive, to finance and out the door. Thank you Ferman Chevy Brandon! From test drive, to finance and out the door. Thank you Ferman Chevy Brandon! More

No pressure sales, very polite and professional, actually seems to care about the customer, competitive no haggle pricing seems to care about the customer, competitive no haggle pricing More

Great on working with and staying with what i wanted in a vehicle. ENJOYED MY VISIT WITH MAZ vehicle. ENJOYED MY VISIT WITH MAZ More

The dealership is receiving the highest rating for one main reason, and that is our sales associate Becca Wilson. Her professionalism and commitment to detail is exceptional. She kept us completely up-to main reason, and that is our sales associate Becca Wilson. Her professionalism and commitment to detail is exceptional. She kept us completely up-to-date throughout the entire wait for this vehicle to be delivered and was very excited the closer we got to delivery. I truly felt she was excited for us because she cares about her customers and not just making a sale. She is truly an asset to your organization. More