Ferman Chevrolet Tarpon Springs

Bogi was upfront and completely honest throughout the entire process. He was very thorough in making sure we understood our new car and it’s features. entire process. He was very thorough in making sure we understood our new car and it’s features. More

Total lack of customer service, never returned calls, still waiting on parts. While Lisa is helpful she is surrounded by chaos. Wanted some minor touch up work done while my car was in your shop for a mi still waiting on parts. While Lisa is helpful she is surrounded by chaos. Wanted some minor touch up work done while my car was in your shop for a minor collision, window tinting, dings fixed, stripes updated, never happened. Went in for separate appraisal and everything, what a waste of time. Isn't this what your people are paid for? Very disappointed . The review would not let me continue without checking someone, I did not deal with any if them but had to check one. I was dealing with Lisa who was helpful. Still waiting on my parts which are paid for. More

Everyone we dealt with very nice and service was great. Pricing was reasonable and the waiting area was clean and comfortable., Nice place to deal with. Pricing was reasonable and the waiting area was clean and comfortable., Nice place to deal with. More

I shopped online at several dealers and found the vehicle I wanted at Ferman Chevrolet. I had a 2018 Chevrolet Silverado Double Cab that I wanted to trade for a 2017 Suburban, My truck was serviced and detai I wanted at Ferman Chevrolet. I had a 2018 Chevrolet Silverado Double Cab that I wanted to trade for a 2017 Suburban, My truck was serviced and detailed. It was ready to sell on the lot immediately. I knew the trade in value of my truck and the retail value of the Suburban. I knew how much money I should reasonably pay out of pocket for the difference. I don't like haggling. I drove an hour to the dealership. I told the salesman which vehicle I wanted. We took a quick test drive. While on the test drive I told him I didn't like to haggle over price. I told him what I was willing to pay out of pocket, cash, no financing. When we got back to the dealership and starting working on the numbers they told me there were discounts in the online advertised price that I didn't qualify for. We ended up haggling over the trade in value of my truck and the sales price of the suburban for hours. I honestly wanted to walk away on three occasions. I really didn't want to waste their time or mine. Each time I got ready to leave they came back with a little lower price. We finally got to a deal I could live with although it was more than I expected to pay. When I drove the vehicle home I notice how filthy the interior was. There was soda stains on the headliner, makeup on the visor, and all the controls on the steering wheel had dirty brown finger smudges. This was during the first round of COVID. I was disappointed with the interior cleanliness especially considering COVID. My trade in was much cleaner. More

Brought our car in for a warranty service and like Always communicate well and friendly. Our car was ready quickly. We will be back in the future communicate well and friendly. Our car was ready quickly. We will be back in the future More

The Service Managers are always hard to work with and aloof. When calling for updates they are not knowledgeable. The location is great but the people who work here just aren’t nice. aloof. When calling for updates they are not knowledgeable. The location is great but the people who work here just aren’t nice. More

All my service interactions with Ferman have been excellent until this one. After spending $180 and waiting two hours, I was disappointed to realize that upon leaving, my tires were left under-infla excellent until this one. After spending $180 and waiting two hours, I was disappointed to realize that upon leaving, my tires were left under-inflated at 32psi while warm (this morning at a cold start, two were at 30psi. I had to immediately add air to get them to the correct 35psi. It makes me wary about what else might have been neglected during my service. Additionally, my seat was pushed as far back as it would go and reclined back much further than my settings. My Sirius radio was reset, and my air setting on the driver side was changed. As I said, I’ve never experienced that at Ferman, the service before yesterday was always premier. I did experience this behavior from the mechanics at Dimmit, which I chalked up to an odd disgruntled arrogance that kept me from giving them any more business. Fair, honest, respectful service interactions are the main driver in me wanting to continue to do business with a dealership. I understand things go wrong occasionally. I’m hopeful this was an anomaly and that future interactions will go back to being excellent. More

Fast & Easy transaction, Fast & Easy transaction Fast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transa Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transactionFast & Easy transaction More

ive taken my car to dimmit in clearwater a few times. theyve taken 2 days to complete an oil change. have driven a 4 or 5 times with them unable to even look at the car for diagnostics. ferman had my car theyve taken 2 days to complete an oil change. have driven a 4 or 5 times with them unable to even look at the car for diagnostics. ferman had my car done in about 2 hours, had it washed, all around was a great experience More

It is always a pleasure doing business with Ferman. I am always taken care of. Filling out twenty five word survey irritates me just a bit. always taken care of. Filling out twenty five word survey irritates me just a bit. More