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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,251 Reviews

3,251 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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March 09, 2023

The service I received did not correct the problem. I was charged $800 service for a $19.99 part. More

by rmhughes08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 08, 2023

Picked up our car and dropping it off after service was completed. Thank you for your help More

by bowen.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 08, 2023

quality of service was poor. multiple reoccurrence of the same issue on my truck. I’m was disappointed for the first time in 5 years. More

by TYRONE.A.MOSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 07, 2023

Service center was clearly marked and accessible. Service Manager was friendly and communicated clearly and affable. More

by carlin4140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 07, 2023

This is the only place you should be bringing your car for service. When you arrive, you are greeted right away. The write time is quick and then your vehicle is taken to the shop. Then it seems like no t More

by brotherbill13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 06, 2023

Great service service person informed me of everything that was happening and how long it would take More

by hazmat52003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 06, 2023

Richard Hicks was very helpful in getting me in and out of there with my new tires More

by jimmynottesurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hicks, Franco Otiniano
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 06, 2023

Everyone on the sales side was great. The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He More

by skanis277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Franco Otiniano, Robert Marchido
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 05, 2023

Great service advisors, friendly service and everything took as long as quoted. Always happy with the experience. More

by Sandy Zufall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuster on the service drive, Robert Marchido
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 04, 2023

I sat around for 3 hours before I went and asked for an update(assuming the tire was being fixed) only to find out that the tire wasn't even stock and I would have to wait until the next day. More

by dma1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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