Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,208 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Not happy to find out that manufacturers recommendations aren’t always followed. On my last visit for oil change and tire rotation, I discovered tires were rotated from to back on same side not cross the aren’t always followed. On my last visit for oil change and tire rotation, I discovered tires were rotated from to back on same side not cross the front tires to the rear and rear tires straight forward to the front ,as stated in the Chevy owners manual. When I called to question why this was done ,I was told because of radial tires rotation is done like that. If I wanted them rotated the way I stated that I need to request a modified rotation. ?? What was done was modified from manufacturer’s recommendations. What else is not being done in accordance with manufacturer recommendations? Might start looking for dealer ship that does what GM recommends not what they recommend. Been a GM customer for over 50 years and used many dealerships for repairs and service and never dealt with anything like this. Yes rotations is a small but what else is not being followed. Oh by the way I’m 70 yrs old and corrected it myself. More
Everyone was very professional, even though I had to wait longer for my vehicle the advisor that took care of me , said that because of they long wait I got my car detailed and a free oil change for the inco longer for my vehicle the advisor that took care of me , said that because of they long wait I got my car detailed and a free oil change for the inconveniences. That was much appreciated by me. Thanks so much! More
There was black marks all over white paint from the work that was done. Advisor told me the car would be washed but obviously it wasn’t. Took me a bit to remove the black stuff on my bumpwr that was done. Advisor told me the car would be washed but obviously it wasn’t. Took me a bit to remove the black stuff on my bumpwr More
The dealership in itself is very nice. The people who work there are super nice and not at all pushy. Pricing negotiation went very smoothly and to both parties a fair price. The reason I The people who work there are super nice and not at all pushy. Pricing negotiation went very smoothly and to both parties a fair price. The reason I didn't write you with five stars is because the detail work inside was acceptable, but was not as good as I thought it should have been. Thank you for providing a pleasurable experience. More
It was easy to make the reservation. When I arrived I checked in with Tony , and I waited for my vehicle in the customer lounge. Tony notifies me when it was done. Easy and stress free When I arrived I checked in with Tony , and I waited for my vehicle in the customer lounge. Tony notifies me when it was done. Easy and stress free process ! More
Ferman service center operates at peak efficiency handling my oil change, filter replacement and tire rotation quickly. handling my oil change, filter replacement and tire rotation quickly. More
Ferman Chevy is a great place to shop for a vehicle. Joe was awesome. They gave me a fair deal and their service department is incredible. I would highly recommend Ferman Chevy. Joe was awesome. They gave me a fair deal and their service department is incredible. I would highly recommend Ferman Chevy. More