Ferman Chevrolet Tarpon Springs - Service Center

Neil was great . Took care of all my needs.Call me when car was finished Took care of all my needs.Call me when car was finished More

Darci was a pleasure and great communicating updates. Repairs done timely and looks original. Thank you Repairs done timely and looks original. Thank you More

Our car was there for 1 month and still no part. Part paid for. Still not in. Absolutely ridiculous. Part paid for. Still not in. Absolutely ridiculous. More

Lack of communication was one of the biggest problems. I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew at least it would be seen on the day of my appointment. Then come to find out it wouldn't even be seen until the next day where the main mechanic was not even there to look at it. Whoever is the main on answering phones in the service department is rude too and seemed annoyed when I would ask about my truck even though it should have been seen on the day of the appointment anyway. I did like Steve though once he took over there was better communication for the most part. I also just had to replace two of my tire pressure sensors after i had just changed the rear one a month ago they were both working fine before I had to take my truck in for the previous service. I think all the resetting the sensors may have caused issues and caused the replacement to be needed. More

I had appt for 200pm Monday. At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be tur At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be turned and brakes shaved down. $386. Dollars. I go p/u my truck. Oh sorry, it will require new rotors. We don’t have them in stock. Oh great!! We can get them in 3 days. You can come back. NO THANK YOU. Two days wasted More

Good people doing a good job making the customers feel appreciated Service is what It s all about. appreciated Service is what It s all about. More

Fermans service department advisors have always assured excellent dependable maintenance on both of our vehicles. excellent dependable maintenance on both of our vehicles. More

I bought my Diesel Colorado from Fermon, cost over 50,000 back in 2017, and always had a good experience. This time I had an engine problem where the pump feeding the DEF section had failed. Ferman had to or back in 2017, and always had a good experience. This time I had an engine problem where the pump feeding the DEF section had failed. Ferman had to order the pump and take the truck, wait time about two weeks. I asked for a vehicle to help me go to work etc, told no vehicle available ever since covid. Another Ferman dealership, BMW, always had a vehicle for my wife if the service was for a period of time; same with Hyundai with her electric car. Ferman was able to get the part short of a week, the part plus labor was $2000, which was expected, and I am not complaining about. I went to pick up the truck and expected at least a courtesy wash, but nothing. Not a good experience and probably won't go back. More

First I would like to thank Bill Monteverdi for letting me know about a truck on the lot I might be interested in. This was last June . Fell in love bought the truck took it in for an oil change. The staf me know about a truck on the lot I might be interested in. This was last June . Fell in love bought the truck took it in for an oil change. The staff amazing they even wash the truck for me !!! 5 stars !!! Thank You Ferman . More

Was very pleased with this dealership. I had to bring my two crazy toddlers in and they made it a super easy process for me! I had to bring my two crazy toddlers in and they made it a super easy process for me! More