Ferman Chrysler Jeep Dodge RAM of New Port Richey

Steve Brawer is always honest and accommodating. Gets my car in and out quickly. Let’s me know the issue and cost upfront. Never tries to oversell services as he know I only bring my cars here for service! car in and out quickly. Let’s me know the issue and cost upfront. Never tries to oversell services as he know I only bring my cars here for service! More

Jonathan and Pete are professionals. Finance guy Scott also. Everyone was friendly and helpful for our new Compass. Like the music playing and the gong for sale. also. Everyone was friendly and helpful for our new Compass. Like the music playing and the gong for sale. More

Great place to buy a car. Peter was one of the best salespeople I have ever worked with. Stayed too long waiting for F & I salespeople I have ever worked with. Stayed too long waiting for F & I More

Dennis and Eric made this car buying experience the best I have ever had in the past 40 years. Professional, considerate of my time. Will recommend them and this dealership to anyone looking for a new vehic I have ever had in the past 40 years. Professional, considerate of my time. Will recommend them and this dealership to anyone looking for a new vehicle. More

Elizabeth (Sales) and Eric (Finance) were absolutely amazing. Both of them had my best interest at heart making sure we got the best deal possible and even got a better interest rate than we had origina amazing. Both of them had my best interest at heart making sure we got the best deal possible and even got a better interest rate than we had originally anticipated. I can’t say enough praise about Elizabeth and Eric, but trust me, if you work with them, you are in good hands. More

Inefficiencies related to the company:We were asked to Inefficiencies related to the company: We were asked to take a winding walk down a sloping hill to view the majority of the Jeep Gladiator selectio Inefficiencies related to the company: We were asked to take a winding walk down a sloping hill to view the majority of the Jeep Gladiator selections. There was no clear path but rather grass, dirt and gravel. It was inconvenient and didn't take into account customers who may have ambulatory issues. We were at the company approximately four hours. This seems like an inordinate amount of time to purchase a vehicle. Especially considering that we had few questions, took only one test drive, immediately selected the vehicle we wanted, agreed to the company's first offer of both the vehicle's price and our trade-in value, and we didn't require financing. Four hours to write a check seems excessive. Issues related to our sales person: The salesperson didn't inquire about our payment method; he just assumed we would require financing. The salesman walked away multiple times as we tried to ask questions such as the price of a vehicle or whether the vehicles were unlocked so that we could look inside. The salesman seemed irritated that we inquired about the price of vehicles and directed us to look up the internet prices. When he finally went back to the office to look up the price of two vehicles for us, he returned with only one price because he said the other vehicle 'was more expensive'. His snap judgement about our finances was insulting and hurtful. While completing the paperwork, he referred to me as my husband's secretary. While my husband corrected him, he didn't acknowledge his error. He made an offhand comment about no longer watching football as he’s irritated that the players were kneeling. It was at this point that I fervently wished we could’ve chosen a different salesman to receive the commission from our sale. Social ignorance and blatant racism shouldn’t be rewarded. More

They handle all the issues with my vehicle in a very fast courteous manner every time I have been there They order parts when needed courteous manner every time I have been there They order parts when needed More

Great service. The salesman took as much time as needed without pushing us. I would recommend Ray and the dealership to anyone. Thanks for a great experience. without pushing us. I would recommend Ray and the dealership to anyone. Thanks for a great experience. More

Keith and I, between the 2 of us, have purchased 20+ vehicles in our lives, our experience Sunday with Dennis Mousouris and Eric Dugas was by FAR the BEST. This dealership and their associates have lea vehicles in our lives, our experience Sunday with Dennis Mousouris and Eric Dugas was by FAR the BEST. This dealership and their associates have learned how to “do it right”. Dennis and Eric were amazing, their knowledge and professionalism was so refreshing. They are diligent without pressure, creative without haggling and transparent with all the options without the hassles. Keith and I have been researching and comparing “cost/value” on trucks and “dealers” for 2mos. This dealership consistently had the BEST of both. I would HIGHLY recommend them !! Sincerely Keith & Fifi -aka- “proud new owners of a 2020 Ram 1500/BigHorn 4X4 QuadCab”. More

Service dept Steve is very knowledgeable and helpful and explains in detail what service was done to our van. I highly recommend him and Ferman’s Chrysler. explains in detail what service was done to our van. I highly recommend him and Ferman’s Chrysler. More