Ferman Chrysler Jeep Dodge RAM of New Port Richey

great experience I was treated with great respect and all my questions were answered In a professional manner . They understood based on my needs what I was looking fo I was treated with great respect and all my questions were answered In a professional manner . They understood based on my needs what I was looking for and wanting and worked to meet Said needs and wants . Overall a great car buying experience . More

Rear shocks FERMAN called JAMIE told me parts were in. Came in and waited two hours. Was met in the waiting area and informed that all of the parts were not order FERMAN called JAMIE told me parts were in. Came in and waited two hours. Was met in the waiting area and informed that all of the parts were not ordered. They installed shocks but not the bumper bounce. Now I need to reschedule and wait for that work to be done. The noise I initially came in for is still there. I’m concerned that the rattle I came in to diagnose is still there. No happy. More

We were treated like family Joseph showed up on his day off and worked with us for a full day. Everyone made sure we were taken care of, and we left the lot with 2 amazing vehicl Joseph showed up on his day off and worked with us for a full day. Everyone made sure we were taken care of, and we left the lot with 2 amazing vehicles. More

Great experience from start to end After a lengthy search for a new truck we walked into Ferman with no expectations and only to sample the RAM product. The customer service was excelle After a lengthy search for a new truck we walked into Ferman with no expectations and only to sample the RAM product. The customer service was excellent the deal reached met expectations and everyone was beyond helpful. Great place to buy a vehicle. More

We'll go back Once we were able to connect, the service advisor took care of everything including arranging a temporary vehicle for me. I personally think his fru Once we were able to connect, the service advisor took care of everything including arranging a temporary vehicle for me. I personally think his frustration with the lack of help reflected on his demeanor. I gave five stars because once we got past the phone tag, my vehicle was repaired, and I was on my way fairly quickly. More

Gr good service Great service good response was pleasure to work with Brandon The reason I went for service because the seal of the headlight was leak so I spoke with Great service good response was pleasure to work with Brandon The reason I went for service because the seal of the headlight was leak so I spoke with Brandon and he he told me he will put for me new headlight IBecause still under warranty and I’m waiting for the part arrived so they can call me otherwise everything was great had a good response More

I had a great experience working with Tarek and Walter in sales & Eric in Finance. The transaction was smooth and fast as well! Thank you, sales & Eric in Finance. The transaction was smooth and fast as well! Thank you, More

Relaced Starter We brought our Pacifica to Ferman Chrysler Jeep Dodge when it would start. Steve set us up with a courtesy vehicle while we waited for a new starter We brought our Pacifica to Ferman Chrysler Jeep Dodge when it would start. Steve set us up with a courtesy vehicle while we waited for a new starter to be delivered. Steve was very professional, knowledgeable and courteous throughout our visit. More

Integrity! The experience at Ferman was easy and in no way painful. Tarek came out to assist us and quietly and very nicely demonstrated that he was listening to The experience at Ferman was easy and in no way painful. Tarek came out to assist us and quietly and very nicely demonstrated that he was listening to us. He led us to a couple of possibilities that didn’t quite fit our wants. Once he led us to the car we purchased, he guided us through the process..again listening to what we wanted for our trade-in and what we expected to pay for our purchase. Once we had finished the preliminary paperwork, we discovered that the car was actually advertised on their website for less money. He immediately went and had the price we were paying reduced to the new lower amount. That to us is a very correct and honest sign of doing the right thing...integrity!! That is why we will be visiting Ferman for service work and any needs for this car in the future. And thank you, ERIC DUGAS, for a painless finance meeting! THANK YOU, FERMAN AND TAREK FOR TRUE “CUSTOMER SERVICE!!” More

professional and courteous I have been a customer over a number of years and I have always felt that whatever issues my vehicle had it would be resolved.I was provided with tran I have been a customer over a number of years and I have always felt that whatever issues my vehicle had it would be resolved.I was provided with transportation home and as soon my vehicle was ready transportation was provided for me to pick it up. More