Ferman Chrysler Jeep Dodge RAM of New Port Richey

In and out super fast! And great service! Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenie Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenient More

Sales person was awesome! I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile and getting me a lower interest rate than originally quoted/approved. My only complaint is that I was never really explained fully about the extra add ons that increased my monthly payment. Everyone was fully aware of my financial situation and ability to make payments. More

Service Team As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferm As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferman New Port Richey to have the service done on my 2016 Renegade that Tina Robinson worked hard for 2 weeks to find just the car I was looking for. Thanks to all at Ferman Chrysler Jeep in New Port Richey! More

Quick Service Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car rep Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car repaired with service quickly. More

New power running boards installed This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off to work Install completed Friday Thanks Ed More

Warranty on radioo No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality o No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality of work. More

Pleasant Transaction Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will b Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will be back. Thanks Guys. More

Saved by your colleague! I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service departmen I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service department and was interested to see how customers were handled. I was scheduled to work with Jason, but he was still coming back from lunch, so Ed was happy to assist me. I headed over to the customer lounge to enjoy the comfy seats. After an hour and forty five minutes, I started to get a bit antsy, so I headed outside to wait. After about ten minutes, my car pulled up and I was ready to go. However, I proceeded to stand there for another 10 minutes without any word from Jason. At that point, I texted him (he had written to me at the beginning of the appointment) and asked if I should come to his desk or wait for him. Thankfully, Ed was moving in and out of his office area and noticed me waiting while my car was ready. He grabbed me and checked me out. If it wasn’t for Ed, I’d probably be looking for assistance elsewhere. I’ll be sure to ask for him in the future. (Jason could be great to work with, I just don’t know because I never talked to him.) More

Jamie at Ferman CDJR New Port Richey The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing w The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing was performed he explained some remaining items would require work in the near future. I was offered a choice of the sequence with which this additional work would be performed. I had every confidence in Jamie and I trusted his judgement. I had no hesitation in having this work done promptly, and the necessary work was completed two days later. A big 'thank you' is due to Jamie for handling the servicing of my Sebring in such an efficient and pleasant manner. John Geddes More

New Key & Seat Repair After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in several days. Additionally, they were able to program a second key for me.. More