Ferman Chrysler Jeep Dodge RAM of New Port Richey

Incomplete When I made the appointment I told them I have a warranty that gives me free oil changes and I gave them the information at the time I made the appoin When I made the appointment I told them I have a warranty that gives me free oil changes and I gave them the information at the time I made the appointment and no one looked it up. Also only three of my tires weee aired up and they washed my car but they missed big spots on the sides and half the bumper. At least they agreed to not charge me for the oil change that they originally gave me a bill for $79.00. That’s way overpriced. More

Fast service. Easy experience. Went in to have my lights adjusted. Their booking process was straight forward. I showed up and they handled it before my coffee went cold. Awesome se Went in to have my lights adjusted. Their booking process was straight forward. I showed up and they handled it before my coffee went cold. Awesome service. More

Great customer Sevice I was greeted promptly was treated very well They do recall that I Didn’t even know I had to get done. I would definitely recommend someone to come I was greeted promptly was treated very well They do recall that I Didn’t even know I had to get done. I would definitely recommend someone to come here for their quality of service. More

Awesome Service from Jason and Kevin the mechanic. Would recommend to all my Jeep Family! I have never received bad service!! Everything from purchasing my two Jeep's there with awesome sales people. T Would recommend to all my Jeep Family! I have never received bad service!! Everything from purchasing my two Jeep's there with awesome sales people. To the finance manager to the awesome service and maintance guys and gals. More

Exceptional customer service From the moment I was seen walking on the lot my salesman, Ray, approached me in a friendly and non aggressive way. Once my husband and I let him know From the moment I was seen walking on the lot my salesman, Ray, approached me in a friendly and non aggressive way. Once my husband and I let him know what we were looking for he immediately began to search for the particular vechial that we wanted. From the very beginning he was very honest about the cost advertised vs the actual price I was looking at. He was knowledgeable and answered every question we had. We ended up finding the car and he and Scott our financial manager set about finding our best deal. I liked that everyone was up front with me about everything and that they were not just trying to sell me the car, but made sure I was genuinely happy with it. More

2009 ram 1500 My time here was amazing Joseph was amazing he had superior customer service and met every need I had Scott was also amazing to deal with My time here was amazing Joseph was amazing he had superior customer service and met every need I had Scott was also amazing to deal with More

Dishonest and misleading They intice you by test drives, then after they get you gong hoe for that “ nice truck” that they after marketed ask for thousands of dollars to pay f They intice you by test drives, then after they get you gong hoe for that “ nice truck” that they after marketed ask for thousands of dollars to pay for them cause the bank won’t pay for the “extras” they added when you try to finance This should be disclosed up front that you will need a LARGE downpay before bank will consider financing I will never go back or recommend this dealership More

An excellent experience We had an excellent experience with Ferman when we purchased our new Jeep, the process was smooth and quick! Excellent staff! A big thank you to all. We had an excellent experience with Ferman when we purchased our new Jeep, the process was smooth and quick! Excellent staff! A big thank you to all. More

They were very professional and did a great job Excellent they were very professional and I would highly recommend them to friends we felt they really cared about our concerns and treated us with re Excellent they were very professional and I would highly recommend them to friends we felt they really cared about our concerns and treated us with respect. Jean Kramer More

Better communication and follow through I would have given you 5 stars if I did. Or have to wait by my car for 15 minutes. I fianally had to ask someone if I had to go inside or if a service I would have given you 5 stars if I did. Or have to wait by my car for 15 minutes. I fianally had to ask someone if I had to go inside or if a service person was going to come out to me. I was out there with 2 other people as well. Your team saw us outside and didn’t even come out to let us know that we had to go inside. Sry poor. I also called 2 times before. First took a message and no one called me back. Second time was Labor Day and they were closed Everything else was good. Time, checkout, etc More