Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Oil Change It was quick and easy. Drew was great and Steve was great also. They both helped me and was courteous. I will come back there for my next oil change. It was quick and easy. Drew was great and Steve was great also. They both helped me and was courteous. I will come back there for my next oil change. More
Recall service work I tried to get a hold of dealer in Springhill to service car. They couldn't even connect me to service dept. I called your dealer and everything was a I tried to get a hold of dealer in Springhill to service car. They couldn't even connect me to service dept. I called your dealer and everything was arranged and taken care of in a matter of days. More
Service Steve was outstanding! He and his tech drove my son’s car to confirm the issue then he took the time to call me to explain in detail. Happy we chose t Steve was outstanding! He and his tech drove my son’s car to confirm the issue then he took the time to call me to explain in detail. Happy we chose this dealership :) More
Becky was excellent Becky helped with gettimg me an appointment the day of and my car was ready to be picked up in a timely manner. She was extremely nice when I picked u Becky helped with gettimg me an appointment the day of and my car was ready to be picked up in a timely manner. She was extremely nice when I picked up my car also. Evetremely informative on the services that were done to my vehicle. More
Becky was terrific. She took the time to explain everything to us. She was very pleasant and made us feel comfortable. The waiting room is nice and cl was terrific. She took the time to explain everything to us. She was very pleasant and made us feel comfortable. The waiting room is nice and clean. Plenty of chairs. The refreshments are an added bonus. My husband would like to see some bagels put in the mix. :) Thank yo More
Great service Everything went as planned buying my first car.there Was a good salesman directed me to exactly what I wanted to buy. 10 out of 10 service Everything went as planned buying my first car.there Was a good salesman directed me to exactly what I wanted to buy. 10 out of 10 service More
Jamie Kissinger was an outstanding professional! June 28, 2018 Mr. Jason W June 28, 2018 Mr. Jason Whidden, I’m writing this letter to validate an excellent experience I had with your service group, specifically Jamie Kissinger. My appointment was 8:00 A.M. Tuesday, 6/26/2018, where I was cheerfully greeted by Jamie at the center isle desk. He immediately reviewed my service appointment and asked if there were other problems or ways he could help me. I clarified a tapping noise coming from my 2014 Dodge Journey engine. Later, I was joined in the modern, well stocked, service center waiting area by Jamie. He updated me on the necessary repairs and suggested starting immediately. The cost of repairs was covered under my 100,000mi powertrain warranty. He provided me a loaner car and conveniently brought it to me. Jamie recognized my difficulty walking due to my agent orange VA disability and kindly assisted me. Jamie Kissinger is a credit to your organization and exemplifies the qualities of a good leader. He acted professionally, taking charge of my needs and following up on the overall repair of my Dodge. I appreciate and respect the way I was treated while doing business at your company. I will always remember my experience at Ferman Dodge. Thank you. Warmest Regards, Walter Ervin More
They did not return my messages I received a phone message about my parts being in. I called three times and left messages and did not receive another call. This survey does not need I received a phone message about my parts being in. I called three times and left messages and did not receive another call. This survey does not need me to identify anyone. More
tarek gave me the deal i wanted everything went along real smooth, real nice guy, and seem to know what he was talking about, and gave me the best deal that he could and I liked it everything went along real smooth, real nice guy, and seem to know what he was talking about, and gave me the best deal that he could and I liked it More
Purchase of a New 2018 Dodge Charger SXT Salesman Roy Faulkner was not pushy, and Very Helpful!!! We said what we were looking for, and Roy showed us Everything about the Charger that we want Salesman Roy Faulkner was not pushy, and Very Helpful!!! We said what we were looking for, and Roy showed us Everything about the Charger that we wanted to buy. Roy explained all the accessories about our car, and said to call anytime with any questions. He also got us a Spoiler to be added to the trunk of our Charger, at NO EXTRA COST!!!! Plus I received a $3,500 Military Discount as well!!!! Great Job Roy!!! Your The Best!!! More