Ferman Chrysler Jeep Dodge RAM of New Port Richey

Very friendly and helpful! I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been prof I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been professional, friendly and extremely helpful. More

Have not used Service yet, but Sales was a Great Experience Roy was my salesman. I knew I would be buying a Truck from him when we first spoke. He was extremely knowledgeable with my purchase, and made the tr Roy was my salesman. I knew I would be buying a Truck from him when we first spoke. He was extremely knowledgeable with my purchase, and made the transition of my Trade to the New Truck a Breeze. More

Great price and service Second purchase from this dealership great price and service straight forward.tina was friendly and helpful finance department was fast and easy will Second purchase from this dealership great price and service straight forward.tina was friendly and helpful finance department was fast and easy will be back. More

Price not bad, service so so! I give the overall rating average because I should not have to keep following up with them about things that were not right from the beginning. Exampl I give the overall rating average because I should not have to keep following up with them about things that were not right from the beginning. Example: The day we purchased the Wrangler, it had not been cleaned, there were spots on both front seats, and some sort of black goo on front passenger door. I had to returned to the dealer (18 miles away) to have this done. Not to mention I asked numerous times for them to schedule this work as I would have to wait at the dealership. When I arrived today, both the sales person and sales manager were off today. Service dept. way too slow to get simple things done. No one really seems to give a flip about a new car customer. I will be seeking another Jeep dealership for all my service needs. More

GREAT SERVICE AND VERY PROFESSIONAL EMPLOYEES Extremely happy with the service I received. Oleg and Robert were fantastic. I will definitely be sending people your way. Thank you again for everyth Extremely happy with the service I received. Oleg and Robert were fantastic. I will definitely be sending people your way. Thank you again for everything More

New vehicle USB port not working Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so fa Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so far so good. More

Great Friendly and quick service, let me know when my car was ready and when it went into the shop and described exactly what was done to my car Friendly and quick service, let me know when my car was ready and when it went into the shop and described exactly what was done to my car More

Helpful Both my salesman and service contact have been thorough and patient aiming to please the customer. Steve took down my list of concerns and addressed e Both my salesman and service contact have been thorough and patient aiming to please the customer. Steve took down my list of concerns and addressed everyone. When it took a littler longer than they had planned with my additional concerns Steve had me in a loaner car in no time. Much Appreciated! More

Recals I had my Jeep in for a clocksoring recall and a passenger side airbag. I was assigned Steve for an advisor and he is excellent. He made sure I was com I had my Jeep in for a clocksoring recall and a passenger side airbag. I was assigned Steve for an advisor and he is excellent. He made sure I was comfortable and kept me updated through the process. A very pleasant experience. Thanks Steve More

Three thousand mile oil change and tire rotation I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience I felt it took a bit too long but one thing bother me was someone changed my seat and mirror settings but these are minor inconvenience More