Ferman Chrysler Jeep Dodge RAM of New Port Richey

Well organized and trained staff. We were very pleased with the service we received from the salesman and the credit individuals. We couldn't have had a better experience. At this poi We were very pleased with the service we received from the salesman and the credit individuals. We couldn't have had a better experience. At this point we have not had any contact with the service department and are still waiting to pick up our new vehicle. More

The worst service department ever I purchased a 2014 jeep grand Cherokee. I heard a small squeaking noise at the time of purchase. I was so small that it did not warrant looking into. I purchased a 2014 jeep grand Cherokee. I heard a small squeaking noise at the time of purchase. I was so small that it did not warrant looking into. As the months went on I notice the noise only when I hit a but or a pot hole. The headrest came apart one month after purchase. I later found that this was part of a factory recall that was supposed to have been handled by the service department. I called to report these problems and ask for and oil change. Me and an my wife had planned to take a trip to pigeon forge Tennessee. I asked for someone to just take a look at my vehicle before the trip. I also said that the transmission is lagging on acceleration. He said that it does not sound serious and I should be able to make my trip and bring it in afterwards. I gave him my information and he said that I should be fine until after my return. Unfortunatey the trip take 2000 miles to travel round trip. Three weeks after the trip I got car in tor the servicing. When I purchased the vehicle they told me about the 100 day warrantee but refuse to let you know about the 3000 mile portion of the warrantee which I went over on my trip to Tennessee. I never knew this but even so they I asked for and oil change I was called and told me that first your car cannot be waranteed and next. That little noise is in the front end and you need a rack and pinion. Next the seat is comming apart and needs to be replaced. Rack and pinion 1400 and seat several hundred dollar. The said that they did the oil change. My rebuff to all of this was oil is not change or not reset but I have a reciept for the repair. This was supposed to be a certified vehicle. They missed the rack and pinion, missed the factory recall on the seat. They did not properly do the oil change. My car ws dirtier when picked up the vehicle than when left. The oil change was not done. This was the service department that certified the vehicle. I am afraid to drive my on new car. I think that my car was passed over on repairs and cerification and may be lemon. I have called chrysler and if things do no match up i will return my vehicle as a lemon. The sales people were nice but all of that is out of the window because I think that they only want sell cars. I may have to return mine. More

Love my new Charger . Pete Andrianopoulos was excellent sales person. Robert Packard referred us to the Ferman Chevy dealership where we bought a Chevy Traverse. He eve . Pete Andrianopoulos was excellent sales person. Robert Packard referred us to the Ferman Chevy dealership where we bought a Chevy Traverse. He even called that dealership and referred us to Ed Palaez. More

Excellent Experience We had a very low pressure, very friendly experience. There were no games played and we were very happy with the price of our trade-in. I would defin We had a very low pressure, very friendly experience. There were no games played and we were very happy with the price of our trade-in. I would definitely buy from this dealership again. More

Staff Tina and Eric were both excellent.They gave us a fair deal on our trade and didn't really need to haggle. They'll be seeing us again! Tina and Eric were both excellent.They gave us a fair deal on our trade and didn't really need to haggle. They'll be seeing us again! More

Poor Experience When you are told that your vehicle has a FULL SERVICE check but you notice that the washer fluid was not checked at all because your "LOW WASHER FLUI When you are told that your vehicle has a FULL SERVICE check but you notice that the washer fluid was not checked at all because your "LOW WASHER FLUID" light comes on! (the next day!) Makes me wonder if the oil was even checked??? Then your service rep asks if any updates need to happen?? How do I know? If there are updates why are they not checked for? When your service rep cant even manage to walk in to get you and waves to the other side??? Then when your sitting in the customer waiting area and the car sales reps decide its a good idea to blast the hockey game on the TV's.....so i go and ask them to turn it down which one of them was very nice and did. Honestly it was xxxxty experience and a one star is generous. More

Purchased Used Jeep Cherokee Our experience was excellent. Agreed on a price over the phone and no surprises at closing! Did not have to do a lot of back and forth. Quick and e Our experience was excellent. Agreed on a price over the phone and no surprises at closing! Did not have to do a lot of back and forth. Quick and easy! More

No Nonesense, smooth experience contacted dealer via internet inquiring about a particular vehicle and had an immediate response from the dealer. ken was respectful of my busy sche contacted dealer via internet inquiring about a particular vehicle and had an immediate response from the dealer. ken was respectful of my busy schedule and was able to correspond with me disconnected via text messages which i appreciated. after visiting the dealer ken was helpful and straightforward. i dont like my time being wasted and appreciated kens approach. ended up buying the jeep and it was the smoothest experience buying a vehicle as i have had More

Knowledgeable Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been g Roy Faulkner was very knowledgeable and continues to answer any questions after we have purchased the vehicle. Everyone we have worked with has been great. More

akways excellent! Jamie and his team always team me and my car like a family members that they like :) I always recommend them to any one looking for Honest service at Jamie and his team always team me and my car like a family members that they like :) I always recommend them to any one looking for Honest service at a fair price. More