Ferman Chrysler Jeep Dodge RAM of New Port Richey

Internet sales! The only reason not a 5 is it took a long time waiting for the finance people, not alot of things to do in the waiting room of the used car office! Ro The only reason not a 5 is it took a long time waiting for the finance people, not alot of things to do in the waiting room of the used car office! Robert was exceptional as were all the guys I encountered, just took longer than I would have liked! More

Ever want to buy a car, please just go here. If you're looking for a jeep, dodge, or Chrysler, just come here. I bought my 2017 Jeep Wrangler from this dealrship..Peter was awesome! Wasn't pushy, If you're looking for a jeep, dodge, or Chrysler, just come here. I bought my 2017 Jeep Wrangler from this dealrship..Peter was awesome! Wasn't pushy, let me look, was patient, and his manager Eric definitely was patient. They helped find a good deal, and they both knew what they were talking about when it came to Jeeps, which definitely was a plus for me. More

Great experience. Above and beyond customer service and sale We recently helped our son who lives out of state and is currently active duty in the military search for a vehicle to replace his recently totaled ve We recently helped our son who lives out of state and is currently active duty in the military search for a vehicle to replace his recently totaled vehicle. We stopped at Ferman Jeep in New Port Richey and talked with salesman Pete Andrianopoules who was very helpful in finding our son the vehicle that he wanted. He went above and beyond getting the process ready so that our son could fly in and quickly complete the purchase. Many thanks also to the Sales Manager Walt Wallace for also assisting in making this possible. Finance Manager Scott Poth wasalso very helpful in finding affordable financing and completing the process for out of state titling. This is our first experience with Ferman but we are very pleased with them and plan to consider them for our future vehicle purchases. Many thanks to all involved. We really appreciate your service. More

He went above and beyond I purchased a 2015 Chrysler 200 from this dealership. I dealt with Ken Levinsky in the sales department who was very friendly. I was very impressive I purchased a 2015 Chrysler 200 from this dealership. I dealt with Ken Levinsky in the sales department who was very friendly. I was very impressive by Robert Packard, the Finance Director. He took his time to answer all my questions. He was very professional, friendly, courteous and extremely knowledgeable regarding all aspects of the car buying process. I've had a negative experience with a difference dealership, however Robert restored my faith in the dealership business. I will and have referred him & this dealership to friends, family, co workers & my clients! Keep up the great work! More

Service good - Sales not so good! Service good but sale disappointing - bought my last two Jeeps elsewhere as way out on price! Its a shame because I used to buy at Ferman but can't ge Service good but sale disappointing - bought my last two Jeeps elsewhere as way out on price! Its a shame because I used to buy at Ferman but can't get a deal there now!! 2016 Diesel Grand Cherokee is the best one yet - blows Hemi away! More

Above and Beyond Ken Levicky went above and beyond to assist me with my new vehicle transaction. He is patient, funny and a diligent worker. He ensured I was comfort Ken Levicky went above and beyond to assist me with my new vehicle transaction. He is patient, funny and a diligent worker. He ensured I was comfortable during the entire process and addressed my needs and concerns immediately. I would definitely recommend him to any young person or couple coming into look for a vehicle. Excellent job today Ken, great job. More

wiring/ short in the car I brought my car in because the Computer was shorting out. I explained when I came in back on June 10th, that something is shorting out the computer. I brought my car in because the Computer was shorting out. I explained when I came in back on June 10th, that something is shorting out the computer. I advised that i was able to unplug the neg cable and make the engine light go away and fix the car until it shorts out again. They first insisted the problem was the TIPM basically all the FUSES for the car. It was over $700 and did not fix the problem, infact it lasted about a month before the computer shorted out again. Now they told me its the computer that needs to be replaced, They wanted another $900.for it. They agreed to knock the price down to around $550. They also guaranteed me this would fix my car and if it ends up being something else its on them because for the $700 repair that didn't need to be done and the $550 computer that didn't need to be done the car could have been repaired if they diagnosed it properly.Well guess what it didn't fix the issue so I had to again bring my car back in August, They kept my car for a week, they didn't let me know what was going on and they didn't give me a loaner. I picked up the car and it lasted less than a month once again. This time i got the GM involved Jason Whidden who said he would take care of. He set appt so that i could have loaner this time and not be without a car for a week again. I got the car back and this time they replaced 2 wires that are the supposed cause of the short but still have not fixed the car the computer is still shorting out. After placing this review I was called by the GM Jason who set us up with a loaner so that they could again attempt repair. They got Chrysler on the phone and they replaced the ignition. When I picked up the car I drove across the street for dinner and the car shorted out again. We immediately returned to the dealership where they gave us the loaner car back. They searched high and low throughout the wiring but have not been able to locate what is shorting out the computer. They replaced the computer and attempted multiple times to short out the computer the same way I was. I think it Has to do with T15 circuit since of the codes before it shorts out was p0882 which also relates to listening to the radio while the car is not running. To me that seemed to be when the short was occurring. I picked up the car this morning 11/8/16 so time will tell if computer number 4 does the trick or if there is something that is still shorting it out. More

Maintenance Service The service provided was exceptional from the moment I arrived until it was completed. The waiting area was excellent. The experience was a good one. The service provided was exceptional from the moment I arrived until it was completed. The waiting area was excellent. The experience was a good one. More

Nice folks, recommend Michael Cantrell We didn't purchase a vehicle but I highly recommend salesman, Michael Cantrell. He was very nice and treated us with respect and was very accommodati We didn't purchase a vehicle but I highly recommend salesman, Michael Cantrell. He was very nice and treated us with respect and was very accommodating (also a Vet). More

I love my Ram 1500 and Michael Cantrell is the best!!! My old minivan was on its last leg, and I had spent several weeks shopping for a new truck. In my search for the perfect vehicle, my son and I hit jus My old minivan was on its last leg, and I had spent several weeks shopping for a new truck. In my search for the perfect vehicle, my son and I hit just about every dealership in our area, and believe me, I encountered my fair share of smarmy, annoying, and condescending salesmen along the way (not sure if that was their personas or if it was because I am female??). Anyway, I went to Ferman to look at a specific truck that was advertised online. As I pulled into a parking space, a salesman approached right away. I almost dreaded getting out of the car, but then I met the most awesome salesman ever, Michael Cantrell!! Michael is the complete opposite of smarmy!! He took me seriously, listened to what I wanted, treated me with respect, didn't try to steer me to a different vehicle, and didn't pressure me to buy. My adult son is a total gear-head and was my automotive fact checker during my car search; Michael answered all of our questions and was very knowledgeable about the truck's features. He understood that this was a major purchase for me, and he truly had the patience of a saint. Once I found the perfect truck, my husband and son, and I went to the dealership to close the deal, but we couldn't initially reach an agreement with the business manager. Even after we walked away, Michael stayed in touch and kept working to put the deal together, and within a day or two, he made it happen (and even got the side-steps and tonneau cover that I wanted)! Once the deal was made, the financing process was a breeze. Thanks to Michael and the sales team, I got everything that I wanted at a fair price, and I love my new Ram 1500! He even followed up with me after I purchased the vehicle to make sure I was happy with the truck. Michael is truly the epitome of great customer service, and he made buying this truck a pleasant experience! Although I dealt mostly with Michael, everyone I encountered at the dealership was very professional and helpful. It just seems as if the culture at this dealership is customer-centric, which is so refreshing for a car dealership. If you are looking to purchase a new vehicle and want to be respected and treated like a valued customer, then reach out to Michael Cantrell at Ferman Chrysler, Jeep, Dodge, RAM, of New Port Richey. Additionally, thanks to the women and men, like Michael, who have served or is currently serving our country, we are able to enjoy many freedoms that some of us take for granted, including the simple things like voicing our opinions and writing reviews. Support our Vets and remember their sacrifices. God Bless!! More