Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Always the BEST! Mike and Jason are always fantastic to work with, easy to understand, very responsive, and the quality of the service is always spot on. Thank you Mik Mike and Jason are always fantastic to work with, easy to understand, very responsive, and the quality of the service is always spot on. Thank you Mike, Jason, and Ferman NPR. More

Service Jamie was very helpful getting my truck in and out fast. My four wheel drive was out and I needed truck to prepare for hurricane. Thanks Jamie was very helpful getting my truck in and out fast. My four wheel drive was out and I needed truck to prepare for hurricane. Thanks More

Jeep repair Steve was great! He was polite and had great communication. I appreciate all his help! I will definitely bring the Jeep back should it need any repai Steve was great! He was polite and had great communication. I appreciate all his help! I will definitely bring the Jeep back should it need any repairs. More

Warranty work I have always been treated Fair and service was completed promptly on projected time. First class Jeep Wrangler dealership. I purchased my Rubicon Wra I have always been treated Fair and service was completed promptly on projected time. First class Jeep Wrangler dealership. I purchased my Rubicon Wrangler new out of state and never had any issues with service warranty. More

Service Steve went out of his way to help , be kind and make the service go smoothly . Thank you again for taking good care of me Steve went out of his way to help , be kind and make the service go smoothly . Thank you again for taking good care of me More

Service appointment My appointment was for an oil change, tire rotation and a recall notice for a steering dampener. My appointment was at 8:30 and the vehicle wasn’t br My appointment was for an oil change, tire rotation and a recall notice for a steering dampener. My appointment was at 8:30 and the vehicle wasn’t brought in till 9:15. I called in advance about the recall part and was told it could be handled when I brought the vehicle in for oil change and tire rotation. At 10am car was ready however I was told they couldn’t do recall part because it wasn’t in stock. I wouldn't have brought the car in for oil change and tire rotation if I'd known id have to come back again for recall to be handled. More

Service Jamie was our service advisor. Jamie is very professional, knowledgeable and accommodating. We have had bad experiences with this service department Jamie was our service advisor. Jamie is very professional, knowledgeable and accommodating. We have had bad experiences with this service department in the past and were hesitant about going back. Jamie has changed our opinion and we will use this service department in the future and Jamie is the sole reason we will be back. More

Nice job Jeep! Jamie is my advisor. He’s very knowledgeable about my Jeep issues and was very willing to listen and help me in my possible way! Definitely my advisor Jamie is my advisor. He’s very knowledgeable about my Jeep issues and was very willing to listen and help me in my possible way! Definitely my advisor for the life of both my Jeeps! 😊 Thanks JAMIE More

So so services Disappointed that promised recall repair was not completed as promised. Made appointment 2 weeks in advance so parts would be ready, no indication tha Disappointed that promised recall repair was not completed as promised. Made appointment 2 weeks in advance so parts would be ready, no indication that required part was not available until after car was dropped off and several hours after that, Part was deliver next day. Took 30 minutes to actually pick up car when car was available for pick up the following day. Reason why I deducted 2 points from rating More

Easy, Quick & Hassle Free Everything from booking the appointment to check in to the waiting area was excellent. Service was performed in exactly the amount of time estimated Everything from booking the appointment to check in to the waiting area was excellent. Service was performed in exactly the amount of time estimated at check in. More