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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,313 Reviews

2,313 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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August 19, 2018

Professional and friendly service. We have had several vehicles serviced, and it has always been a very friendly and accommodating experience. The problems have always been listened to More

by JEFF S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2018

Great When I arrived, I was greeted by friendly. Service staff. My serice advisor Jamie took care of everything from there. I was taken care of in a. T More

by JR112152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2018

Came in for a transmission issue and wasn’t fix Very disappointed with the service department tech didn’t fix the problem and I’m sure this dealer can’t fix the vehicle bringing it some where else More

by CAPITANJUANCALICHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847 5555 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 16, 2018

Great service Very nice service center. Staff treats you like they care. Quick in and out and take great care of your car. Definitely make this my service center More

by EGMAN49Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Morber
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2018

Great customer service I always receive great customer service here! Plus the waiting area is very nice! Steve was very knowledgeable with my vehicle’s recalls as well! More

by tamorasalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2018

Water pump replacement Typical dealership repair experience. Had water pump replaced, couldn't really get a decent response as to why a water pump would fail on a vehicle th More

by WPILOTTE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 16, 2018

Excellent service department Service was beyond excellent, Everyone in the service department were very nice and helpful. I will definitely use this dealership for all my vehicles More

by Becky Morber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

August 15, 2018

ALWAYS excellent ! My Service Department visits to Chrysler Jeep Dodge RAM of New Port Richey FL are always excellent. Their Customer Service Representatives are knowled More

by futuraproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 15, 2018

Quick and Professional Quick, professional and competent. I had to bring my vehicle in as part of a recall. Also had to have a part replaced. It wasn’t in stock but it was o More

by MAXIMUSMORGAN1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

recall item Made appointment, arrival was expected. Check in was easy. Recall item taken care of within 1 hour. Comfortable waiting room, friendly service. Wi More

by rayfan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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