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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,313 Reviews

2,313 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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June 13, 2018

Going somewhere else! Never fixed what I asked them to fix. Cancelled my extended warranty with them. Took Jeep in several times for ongoing issues and light on dash. Ligh More

by LADYTATOO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Heather Bousquet at 727-847-5555 XT 1135, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 11, 2018

Awesome people She was awesome Becky I believe her name was and it was quick and she went above and beyond for my kids. Becky was absolutely amazing More

by MS.MARISAVIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Morber
Jun 12, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

June 11, 2018

Jeep repair Steve st Sevice got our Jeep in the day after I called. Just thought out 2012 Jeep Overland with only 59,200 miles on was a prices little problem of More

by kima45710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Jun 12, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

June 11, 2018

Excellent I would only use the service center here I’ve been given excellent customer service every time I have any questions or issues they get resolved withou More

by JENNIFER_448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you Jennifer!

June 10, 2018

Always enjoy going there They are always so friendly there and service is great. Waiting area is very nice. They keep you up to date with what is going on. More

by CINCYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

June 08, 2018

Excellent Customer Service! Becky and Steve always take great care of me and my Jeep! Dropped my Jeep off and service was completed before expected. I'm very happy with the excel More

by tracy.keeler.johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Morber
Jun 08, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review, Tracy!

June 08, 2018

First Oil Change on new car I am new to the area and made an appointment online. I was impressed with the service and the staff at this facility. Car was completed on time as pro More

by pangle001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Morber
Jun 08, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

June 07, 2018

Thank You Steve Brawer I went into the service dept and spoke with Steve Brawer. I told him I felt I needed front brakes as the pads looked thin. He advised he would have a More

by Rich Gargano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review, Rich!

June 07, 2018

Service was great Took my Truck in for Air bag recall, Jason in service got the truck in right away and the work was completed ahead of schedule. Great Job. More

by wrsheltoninc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason in service
Jun 07, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

June 07, 2018

Awesome service Becky was quick, efficient and communicated regularly! I deal with this dealership fairly regularly and they are always a joy to work with, so what th More

by TROBERTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Morber
Jun 07, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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