Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Work was done quickly. Informed of everything to be done. Ferman continues to provide excellent service. It's a long drive from Pinellas Park, but worth the drive. They are always on time and keep you infor Ferman continues to provide excellent service. It's a long drive from Pinellas Park, but worth the drive. They are always on time and keep you informed throughout the service engagement. More

Service Dept. Service improved. Past experience for 18 years has been poor but the facilities and service have improved for parts and service.. Although costs, like most dealerships) Past experience for 18 years has been poor but the facilities and service have improved for parts and service.. Although costs, like most dealerships) are higher than seems reasonable, good service does ease the pain. More

Recall I was taken care of in a great way by the service dept. They was ready when i showed up and finished the job when promised. I was taken care of in a great way by the service dept. They was ready when i showed up and finished the job when promised. More

Service/ oil change SErving with team was professional and welcoming. I arrived 20 minutes early and they were able to get me in right then for oil service and tire rotat SErving with team was professional and welcoming. I arrived 20 minutes early and they were able to get me in right then for oil service and tire rotation. Surprisingly was out in 45 minutes. Thank you Jamie! More

Service Dept. was great , The persons name was Steve, He was very nice, He took great care of me. I was very happy with my visit was great , The persons name was Steve, He was very nice, He took great care of me. I was very happy with my visit More

Excellent customer service I just wanted to talk about two individuals that have made a huge difference and went above and beyond their duty. First, I bought my car through Jim I just wanted to talk about two individuals that have made a huge difference and went above and beyond their duty. First, I bought my car through Jim Zabel who made me fell so comfortable through the whole car buying experience. I wasn't sure what kind of car I wanted and he showed me the cherokee which is now my favorite car! and explained the whole process with the finances making my experience so much easier. The next individual I want to mention is Jamie Ward. I came into the dealership for a routine oil change. I had to bring my 6 ans 8 year old boys due to the timing of the appointment. My 8 year old loves cars and always had. He is autistic and his day was already off from doctors appointments he had that day. Him and his brother thought it would be cool to run through the tent that was connected to a car in the show room. When I finally got them in the waiting room and told them they weren't allowed to do that, my 8 year old started crying and yelling hysterically. Jamie came in and started to talk to him and explain why they couldn't run around and gave them a couple toy cars to play with, some snacks to eat, and each a cup that they filled up with a drink of their choice. He calmed down instantly which is sometimes a challenge with him and they left there with the biggest smiles on their faces. Jim and Jamie are an asset to you company and have went above and beyond to make me and my family comfortable at your dealership. More

Excellent Service Experience First service oil change and tire rotate and balance on my 2015 Ram 1500 was a breeze! They even noticed some bird droppings on my hood and washed th First service oil change and tire rotate and balance on my 2015 Ram 1500 was a breeze! They even noticed some bird droppings on my hood and washed the entire truck! They are AWESOME! Thanks Scott Poth and Jamie Kissinger for the excellent service experience! Paul Arrington More

A Big Surprise A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I took my town and country in because it had an electronic ignition key problem. The man told me it would be a $100 to determine the problem. When I went to pay for the work, I received a big surprise. They told me the part was under recall, and they had fixed the problem. They provided me with 2 new keys, and didn't charge me anything. It is comforting to know that an honest dealer is out there. I will certainly use them when I need more work done. More