Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

It took a week but they fix my car. David was a great service rep he kept me informed about my car. Maybe next time they should offer a loaner when the car is taking to long for repaired service rep he kept me informed about my car. Maybe next time they should offer a loaner when the car is taking to long for repaired More

Jason was very helpful at both check in and check out. Service was very efficient and work was performed quickly to my satisfaction. The waiting area was very clean and comfortable. Service was very efficient and work was performed quickly to my satisfaction. The waiting area was very clean and comfortable. More

I was waiting almost 2 hours until my service was done. Too much time for oil change and filter change. I found that the price for that was increased, too. Too much time for oil change and filter change. I found that the price for that was increased, too. More

Great service, easy check in check out. Answered questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. More

Your service department is excellent. I have always had great service since the day I purchased my town and country. I always looked forward to coming and enjoying the coffee and especially the donuts. I great service since the day I purchased my town and country. I always looked forward to coming and enjoying the coffee and especially the donuts. I was disappointed this time, NO DONUTS. More

Everything take care of but backup camera is still on the fritz. Also, please stop sending me Mail saying someone wants to buy my car fritz. Also, please stop sending me Mail saying someone wants to buy my car More

The service dept at this dealer (Ferman) and service manager who worked with me are excellent at their job, however, the problem (computer central display) is poorly designed and has since new caused in manager who worked with me are excellent at their job, however, the problem (computer central display) is poorly designed and has since new caused innumerable problems. This was the 11th visit specifically for this problem... as of yesterday, the issue REMAINS! I have asked for this entire system to be replaced but so far; only software uploads and eventually, a display replacement. This makes this vehicle difficult & DANGEROUS to drive (cabers are on while driving, VERY distracting and may cause an accident!) This vehicle may become unusable in the future! More

Great Customer Service! We highly recommend. They were prompt, courteous and updated any/all recalls on my 2014 Dodge Durango. They have a nice place to sit and relax while you wait as well. prompt, courteous and updated any/all recalls on my 2014 Dodge Durango. They have a nice place to sit and relax while you wait as well. More

Service was good. Took me in early and was ready by the time I was ready to pick up my vehicle. Thank you to Jason time I was ready to pick up my vehicle. Thank you to Jason More

I’ve always been very pleased with the service I’ve received at Ferman. I feel like I get personal service . I think Jamie goes above and beyond and I appreciate that received at Ferman. I feel like I get personal service . I think Jamie goes above and beyond and I appreciate that More