Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

I brought my car in for warranty work last week. Picked it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor (he may have been off yesterday), the service manager, or even anyone to express my issue with the service I had. More

Very pleased with Setvice Dept( David was my service Advisor), and coordination of what repairs needed to be done this time. Although I had concerns over a padt experience, David took care of everythin Advisor), and coordination of what repairs needed to be done this time. Although I had concerns over a padt experience, David took care of everything this visit , understood my concerns and repair was done without issue. David also spike with Jason who assisted with repair costs and that was much appreciated also! Unfortunately my car has bigger problems than anticipated after only a few days since it was returned to me so I will be looking to eventually replace it. More

Brought the Jeep in on short notice. They provided a really quick turnaround. I got my Jeep early afternoon. Thank you for the quick service. really quick turnaround. I got my Jeep early afternoon. Thank you for the quick service. More

Jason was great! He kept me informed of updates and anything that needed done. Service is quick and very good! Thank you very much Awesome service! anything that needed done. Service is quick and very good! Thank you very much Awesome service! More

Jason was great! Thanks so muchHe kept me inform of Jason was great! Thanks so much He kept me inform of updates and any other info I needed to know! Thanks so much!! Ana Vieira Jason was great! Thanks so much He kept me inform of updates and any other info I needed to know! Thanks so much!! Ana Vieira More

My service is always excellent. Steve is my go-to guy and is always very helpful. Never any wait or guessing on what needs to done is always very helpful. Never any wait or guessing on what needs to done More

Steve is awesome to me, he is always professional and seems to care about your concerns. Although the Jeep wouldn’t make the noise that I was hearing while I was there, he didn’t make me feel stupid abo seems to care about your concerns. Although the Jeep wouldn’t make the noise that I was hearing while I was there, he didn’t make me feel stupid about it!!! More

They got the job done quickly and I would use them again in the future for repairs or when I get ready to buy another jeep. in the future for repairs or when I get ready to buy another jeep. More

Lack of communication from the service advisor. Arrived on time for my appointment which was a simple oil change and waited over 2 hours for my vehicle while the employees went to lunch. I attempted to con on time for my appointment which was a simple oil change and waited over 2 hours for my vehicle while the employees went to lunch. I attempted to contact the service manager and left a voicemail with no returned call. Asked for a supervisor while in store and was told talk to the GM. More

Jamie was wonderful! I had an oil change and a check up on everything else. My tires needed air as well. Ferman Chrysler dealership is the only place I will take my auto. on everything else. My tires needed air as well. Ferman Chrysler dealership is the only place I will take my auto. More