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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.4
2,305 Reviews

2,305 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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October 03, 2020

Service department stellar; courteous, efficient, SAFE and speedy. Delivered me a part needed, good follow up from Steve Brawer! Jason Logue always a pleasure to work with. More

by Caladesi143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 03, 2020

Handily located right down New Port Richey, a collection of fine mechanics who can service your vehicle if the need arises. They use to have donuts for the early goers but they cheapened out there since the More

by paulwakefield01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 02, 2020

Yes I was pleased with the service at the dealership and also in the sales department John was excellent with us Lopez and in the service department Eric was our service man who took care of our truck thank More

by jtsmokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Poth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Goode, Jonathan Lopez, Melanie Grau
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 02, 2020

Navigation issue is still not resolved. Was told there would be a follow up phone call the next day- still waiting. Navigation was one of the selling points for me as I am directionally challenged. SOS i More

by cesmith47
Recommend Dealer
No
Employees Worked With
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 02, 2020

Let me be clear the service, interaction with service Let me be clear the service, interaction with service personnel was good,however, The wait was unacceptable I dropped my vehicle off at 8:10 shuttl More

by rnorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Polise
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 01, 2020

Jason was awesome. This was my second time at the dealership and Jason took great care both times. First time was general oil change second was a check engine light, both times I was out of there i More

by PJMoraci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 01, 2020

Always a pleasure to drop my car off for service. Very pleasant and professional. Always give honest opinion about work that needs to get done. More

by BONK3HLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 30, 2020

As always the team did an exceptional job. They took care of the problem an explained the whole process and completed it in a timely manner. More

by wrightofdotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 30, 2020

I couldn't be more pleased with the service provided. Jamie is timely and courteous. Thee wait is usually not long due to appt schedule. More

by takers0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

September 28, 2020

Not a good visit ....Had to wait for 2 1/2 hours for a tire change.....They put in 44 psi in the tire left it dirty and left off the value stem cap..... More

by ssteve472
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us to let us know how we can serve you better next time

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