Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

I had a check engine light on. I set up an appointment with Jason. Brought the car in the next day and handed it off to Jaime. He called to let me know a sensor needed to be replaced. Said they would have with Jason. Brought the car in the next day and handed it off to Jaime. He called to let me know a sensor needed to be replaced. Said they would have it by the end of the day. Let me know it was ready at 4:30. I picked it up, all was good. They did everything they said they would do. I am pleased with the service and will be back! More

Transmission Software Update Got me in same day and out in an hour. That’s good service. Jason took good care of me. Lots of attention to social distancing. Got me in same day and out in an hour. That’s good service. Jason took good care of me. Lots of attention to social distancing. More

Another seamless service experience. Jamie and his team are always top notch in handling their customers. I always know how much time I am going to be waiting. are always top notch in handling their customers. I always know how much time I am going to be waiting. More

I was very satisfied with the repair of my Ram 2500 pick-up the employees repaired everything and put it back in good order Thank you staff pick-up the employees repaired everything and put it back in good order Thank you staff More

Everything went well. Every one was very friendly and polite. They took time to explained everything to me. I was very pleased with the whole experience and will see you Every one was very friendly and polite. They took time to explained everything to me. I was very pleased with the whole experience and will see you again. More

I was very impressed with Steve’s concern about the safety of preventing the spread of Covid-19. I am very big “germaphobe! I did not have to worry. Steve let me know that I needed new tires and explai safety of preventing the spread of Covid-19. I am very big “germaphobe! I did not have to worry. Steve let me know that I needed new tires and explained the type of tires that were installed on the car do not last long. Also, this is my first time actually purchasing tires from a dealership. More

Went smooth and fast after we got the bugs worked out in the morning.... Airbag recall and the heated seat recall but I might bring it back because I sometimes feel the seat is loose the morning.... Airbag recall and the heated seat recall but I might bring it back because I sometimes feel the seat is loose More

The service on my jeep was great. I got my appointment right away. My jeep was taken in on time and wait time was minimal right away. My jeep was taken in on time and wait time was minimal More

Outstanding Customer Service I normally don't write reviews but I wanted to highlight the professional courtesy and great customer service that I received from Mr. Jason Logue in I normally don't write reviews but I wanted to highlight the professional courtesy and great customer service that I received from Mr. Jason Logue in the Service Department. From the time I arrived to the time of my departure, Jason was polite, responsive, friendly and very customer oriented. He made me feel like a personal family member and demonstrated unprecedented hospitality that is not often experienced at most car dealer service departments. Bravo Zulu Jason......job well done. I look forward to my next visit in several months. More

ALWAYS A GREAT TEAM Always love the service I receive from Ferman Jeep. All the employees are always nice and helpful! I will always recommend this shop to all my friend Always love the service I receive from Ferman Jeep. All the employees are always nice and helpful! I will always recommend this shop to all my friends and family More