Ferman Ford

Michael and the entire were absolutely fantastic and a pleasure to deal with! We were on vacation and my current vehicle was having some troubles so we decided to sell it and buy a new vehicle with Fords pleasure to deal with! We were on vacation and my current vehicle was having some troubles so we decided to sell it and buy a new vehicle with Fords 0% apr for 72 months promo (amazing promo btw! The main reason we chose a Ford!). Michael greeted me at the door with a smile and helped me find my perfect vehicle even going as far as checking the lot to see what had just come in. As luck would have it thanks to Michael's diligence we found an F150 that had just came in! Nabil then stepped in and did a fantastic job getting us set up for the loan making sure we felt confident and comfortable with our purchase. Thanks Michael and Nabil for helping us find our perfect truck! More

Great dealership to work with Rob made sure that I did not walk and go to another dealership like Brandon ford Rob closed the deal not walk and go to another dealership like Brandon ford Rob closed the deal More

Service team was very friendly. My only issue was with the computer system that did not give accurate dollar amounts for the work being done. It was frustrating that the quote I was given verbally was no the computer system that did not give accurate dollar amounts for the work being done. It was frustrating that the quote I was given verbally was not the actual quote on the computer sheet. More

John was amazing at keeping me informed on the progress of my vehicle. And my vehicle looks perfect! I will definitely be back if I need anything serviced! of my vehicle. And my vehicle looks perfect! I will definitely be back if I need anything serviced! More

Quick efficient and detailed. Just what you want from your auto service people! They followed my requests and made sure all was in order before giving me back my car! your auto service people! They followed my requests and made sure all was in order before giving me back my car! More

My service was excellent. My Rep Tony was very helpful. My only negative experience was the telephone cal I received from someone else at Ferman who wanted to buy my car. He wouldn’t take a polit helpful. My only negative experience was the telephone cal I received from someone else at Ferman who wanted to buy my car. He wouldn’t take a polite no for an answer and I thought he was very pushy and creepy. I found this call annoying and probably would not buy a new car from Ferman as a result of it. More

They were great and extremely helpful. They understood everything about the car and made me feel comfortable about my decision and purchase. Overall great experience everything about the car and made me feel comfortable about my decision and purchase. Overall great experience More

Just had my 2010 Mustang convertible serviced at Ferman. They are terrific, expecially William Pannier, my service advisor. He was knowledgable, friendly and fast. He offered to call me to update how the se They are terrific, expecially William Pannier, my service advisor. He was knowledgable, friendly and fast. He offered to call me to update how the service was going as I had to get the car for an appointment. He kept his word and kept me informed. Made it easy to get in and out. Thanks William. You deserve a promotion! More

I picked up my Bronco and couldn't be any happier with product and service. I was made to feel special and appreciated. Brian was awesome! product and service. I was made to feel special and appreciated. Brian was awesome! More

I went back for the 3rd time car overheat light came on. On the 3rd day,I picked up my car as nothing was found. On the 3rd day,I picked up my car as nothing was found. More