
Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sales experience Excellent overall sale experience with excellent service and overall knowledge of the vehicles and the options. Joe did an excellent job showing us ho Excellent overall sale experience with excellent service and overall knowledge of the vehicles and the options. Joe did an excellent job showing us how to set up the ford app and how to use the features like remote start. More
No family involved do not assume had to replace tires on own cost 1000 'special' tires for sport package break down before 7000 miles reported and ignored own cost 1000 'special' tires for sport package break down before 7000 miles reported and ignored More
awesome and professional service. William was the best he did everything he said he would do and kept us updated. As my husband and I are both former employees of Ferman we felt the se William was the best he did everything he said he would do and kept us updated. As my husband and I are both former employees of Ferman we felt the service was awesome. Wanda Englebert More
William is an asset to the Ferman Ford organization. Diagnosed the issue with my new vehicle and kept me updated during the entire process. He and his team resolved the issue in a timely manner. Custom Diagnosed the issue with my new vehicle and kept me updated during the entire process. He and his team resolved the issue in a timely manner. Customer first and outstanding service is what you can expect from William Pannier. More
I will never take my vehicles there again. Went in for a simple key programming and two hours later was told they couldn’t do it. No communication other than upselling services and didn’t address the issue simple key programming and two hours later was told they couldn’t do it. No communication other than upselling services and didn’t address the issue of the key until I was ready to leave. It was stated that the machine wasn’t working and hadn’t been working, so I’m not sure why that wouldn’t be shared when I made the appointment or when I arrived. Terrible communication and terrible customer service. More
Great service awesome price and deal on my used low mileage Toyota Corolla. Micheal and frank were great. Would recommend this location. Felt safe with COVID also! mileage Toyota Corolla. Micheal and frank were great. Would recommend this location. Felt safe with COVID also! More
Excellent customer service in sales and finance would recommend anyone to come here and buy a truck car or SUV no matter what you’re looking for they’ll get it taken care of Megan the sales woman was e recommend anyone to come here and buy a truck car or SUV no matter what you’re looking for they’ll get it taken care of Megan the sales woman was exceptional in making sure I got everything I needed in a vehicle and her ability to get it done quickly was even more impressive More
Excellent experience but that’s why I always come back. Waiting on call about defective camera I noticed when leaving the lot but I’m sure they will call soon. Waiting on call about defective camera I noticed when leaving the lot but I’m sure they will call soon. More
Worst sales experience of my life. Wanted to return the vehicle within 20 hours due to defects and was told no. Managers were rude and did not care to solve the problems. They have no concern for the cust vehicle within 20 hours due to defects and was told no. Managers were rude and did not care to solve the problems. They have no concern for the customer experience only the path of least resistance. They exemplify the stereotype of a use car salesman. More