Ferman Ford

Demetrios and the team were wonderful. Everyone was professional and tactful. We really enjoyed our experience and were glad to see everyone social distancing and wearing their masks. professional and tactful. We really enjoyed our experience and were glad to see everyone social distancing and wearing their masks. More

Polite staff Keeps you informed. Never high pressure. Always willing to have my car serviced at Ferman. Car was returned all clean and shiny too. Always willing to have my car serviced at Ferman. Car was returned all clean and shiny too. More

Over the holiday weekend my wife and i went to ferman ford looking for an suv that would be safe and reliable for my wife as she is a first responder and is often on call. Meeting with Eric and Jeff they ford looking for an suv that would be safe and reliable for my wife as she is a first responder and is often on call. Meeting with Eric and Jeff they helped us narrow our search after test driving different ford models until reaching our decision, a 2017 ford escape SE trim. My wife wanted leather seats and even though this choice came with cloth, Eric and Jeff made leather an option, after deciding on the many choices in color combinations my wife was beyond pleased with her decision. Frank once again made our paperwork go by fast and fun. our overall experiences with ferman ford have always been great, they treat us like family and make the car buying experience fun by connecting with each customer, sharing personal experiences, and giving their all to make each customer leave with a feeling of excitement. More

install Excellent Did what was need and washed Truck Didn't ex plane how to use Bed Cover Thanks Enjoyed Lender Truck Good Job Thanks Again Excellent Did what was need and washed Truck Didn't ex plane how to use Bed Cover Thanks Enjoyed Lender Truck Good Job Thanks Again More

I love it. They started on my car right away while I had my morning coffee. The service person was very nice and polite to me. my morning coffee. The service person was very nice and polite to me. More

Good service polite service advisor. Got me in and out. Didn’t try to up sell me. Found my warranty info. Free Diet Coke. What’s not to like Didn’t try to up sell me. Found my warranty info. Free Diet Coke. What’s not to like More

Took my truck to the collision center for an accident. Was the nicest experience! Not only did they make me feel important right from the estimate visit to Brian sending status updates everyday the truck Was the nicest experience! Not only did they make me feel important right from the estimate visit to Brian sending status updates everyday the truck was being repaired. It was also done ahead of schedule. More

They did a great job of taking care of the oil on my Mustang and followed it up with additional checks that came in handy before my road trip. Mustang and followed it up with additional checks that came in handy before my road trip. More

I had a problem with my backup camera and some other issues that were taken care of. The parts were going to task a couple daus so I was without a car but luckily we have an extra car. In the end it on issues that were taken care of. The parts were going to task a couple daus so I was without a car but luckily we have an extra car. In the end it only was a day. Robert kept me informed. Ty More