Ferman Ford

Oil change Just went in for our first oil change. We were in and out in an hour. Everyone was pleasant and helpful. We'll be back again. Just went in for our first oil change. We were in and out in an hour. Everyone was pleasant and helpful. We'll be back again. More

Body Shop Paint problem Had the car in for respray on a quarter panel. Paint then developed a bubble in clearcoat. Shop corrected the bubble, now have overspray on adjacent Had the car in for respray on a quarter panel. Paint then developed a bubble in clearcoat. Shop corrected the bubble, now have overspray on adjacent door and trunk and left white dust filling the area behind the fuel-fill door.. Everything but the quality of this work is fine at this dealership, but the work from the body shop seems 3rd rate. More

William is great The service advisor William is great and it is him who keeps me coming back to the dealership. He goes above and beyond to make sure you are taken car The service advisor William is great and it is him who keeps me coming back to the dealership. He goes above and beyond to make sure you are taken care of. More

Quick work in a pinch A screw cut into the side wall of a tire on my brand new Mustang. My salesman got me in touch with the service coordinators, who located ian ident A screw cut into the side wall of a tire on my brand new Mustang. My salesman got me in touch with the service coordinators, who located ian identical tire and replaced it within an hour on a busy Saturday afternoon. More

Great service. Salesman Demetrius thought outside the box to get me in car I would love and saved me a ton of money. His follow up was great. service. Salesman Demetrius thought outside the box to get me in car I would love and saved me a ton of money. His follow up was great. More

Love my Fusion! Very friendly staff from my salesgirl to management.. Never pushy but very informative explaining all financial aspects! Got the car I wanted and love Very friendly staff from my salesgirl to management.. Never pushy but very informative explaining all financial aspects! Got the car I wanted and love it!! More

Nice and easy Great service! Everyone was very helpful and very courteous. Even the courtesy van driver that dropped me off was impressive. I will definitely recom Great service! Everyone was very helpful and very courteous. Even the courtesy van driver that dropped me off was impressive. I will definitely recommend this dealership in the future More

No communication and lack following instructions Went in for an oil change and tire repair after multiple instructions given had to visually show what had to be done before finally being handed paper Went in for an oil change and tire repair after multiple instructions given had to visually show what had to be done before finally being handed paper and told sorry for delay no communications as what was done More

Extraordinary Great service! Dropped my car off and didn’t have to worry about anything. Defiantly coming back for any other service I need. Twenty five Great service! Dropped my car off and didn’t have to worry about anything. Defiantly coming back for any other service I need. Twenty five More

First Class, No Pressure Service Demetrios is an excellent salesman. He is very knowledgeable and dedicated to his customers. We had a great experience buying our new F150 from begi Demetrios is an excellent salesman. He is very knowledgeable and dedicated to his customers. We had a great experience buying our new F150 from beginning to end. Frank made the paperwork as painless as possible. Bob was awesome to work with as well. More