Ferman Ford

Getting a Honda did not do any service. Price was way to high. Trading the car for a new Honda Civic . Later on today. Mustang served its purpose did not do any service. Price was way to high. Trading the car for a new Honda Civic . Later on today. Mustang served its purpose More

Nice buying experience First time to buy from this local Ford dealer. They seemed interested in helping me with my purchase. They were low pressure and easy to talk to and n First time to buy from this local Ford dealer. They seemed interested in helping me with my purchase. They were low pressure and easy to talk to and negotiate with. I would buy from them again. More

Car repair I had a problem with my vehicle. The problem with the vehicle was repaired properly and efficiently the staff was courteous and answered all my questi I had a problem with my vehicle. The problem with the vehicle was repaired properly and efficiently the staff was courteous and answered all my questions. More

Needed new lcd screen I had owned the vehicle less than a month before the insturment cluster LCD died. It was fixed and Cameron waved the deductible. I'm very pleased wi I had owned the vehicle less than a month before the insturment cluster LCD died. It was fixed and Cameron waved the deductible. I'm very pleased with the service More

Great Experience Worked with me on my needs and worked at my pace, didn’t push. Friendly and accommodating. Would recommend them to any of my friends. Worked with me on my needs and worked at my pace, didn’t push. Friendly and accommodating. Would recommend them to any of my friends. More

Great place to have your truck repaired William took great care to get my seat belt problem repaired in a timely and professional manner. The rest of the staff was very helpful and polite. William took great care to get my seat belt problem repaired in a timely and professional manner. The rest of the staff was very helpful and polite. More

Nice,No Pressure,Happy With purchase. Nice buying experience, will recommend friends.very good salesman.very happy with the new 250 pick up truck.overall everything went just great.I'm enj Nice buying experience, will recommend friends.very good salesman.very happy with the new 250 pick up truck.overall everything went just great.I'm enjoying the new truck. More

Amazing They did great job and they were comprehensive ... I felt like my home enjoyed the warm coffee with snacks waiting my car .... i recommande my friends They did great job and they were comprehensive ... I felt like my home enjoyed the warm coffee with snacks waiting my car .... i recommande my friends indeed to experience this amazing service... thank you for Mr denis for his kind service Karima khaia More

Great Cameron was awesome. He is easy to work with, super knowledgeable and keeps you informed. Gives great recommendations but doesnt push services. Came Cameron was awesome. He is easy to work with, super knowledgeable and keeps you informed. Gives great recommendations but doesnt push services. Cameron understands not everyone is in the position to do all the services at once. Overall great experience More

Will work hard for you Initially, I was not impressed with the overall look of the dealership or the information I was given about the car. The people at Ferman were nice, Initially, I was not impressed with the overall look of the dealership or the information I was given about the car. The people at Ferman were nice, but compared to other dealerships, they seemed to be behind other dealerships when it came to the "look and feel" of a dealership. I also had set up an appointment with a Manager at Ferman, and when I arrived, I was told he was not at the dealership that day. Gary had reached out to me a couple of weeks after I had initially visited Ferman Ford in regards to a Mustang GT350. I spent about 30 mins on the phone with him, explaining my frustration with Ferman. After listening to me gripe, he offered an apology and said he would like to try and earn my business. Gary was very attentive and did not pressure me whatsoever to do anything I didn't want to. My biggest point to be made is that Gary listened and didn't provide an excuse or make something up. He apologized multiple times and went out of his way to make things right. In the end, he earned my business. More