Ferman Ford

Service had a 15,000 mile service, they were efficient and fast. They had my truck done in the time that they said and they were friendly. had a 15,000 mile service, they were efficient and fast. They had my truck done in the time that they said and they were friendly. More

Salesman the best Met Dimitri outside on sales lot. Told him my budget and what I was looking for. He understood and found exactly what I wanted. Such an easy experien Met Dimitri outside on sales lot. Told him my budget and what I was looking for. He understood and found exactly what I wanted. Such an easy experience. He made us feel special. Keep up the good work. Thank you More

great service work was done everyone was great at ford service sales service on my car was good service tech was alsome Cameron service advisor was great new what he was talkin everyone was great at ford service sales service on my car was good service tech was alsome Cameron service advisor was great new what he was talking about thanks guy More

Sales person was very good. Rudy Gilbert was my sales rep. I ended up buying a used Ford Edge and he made the experience fast, easy and painless. He had knowledge about the car Rudy Gilbert was my sales rep. I ended up buying a used Ford Edge and he made the experience fast, easy and painless. He had knowledge about the car and got the car all cleaned ad ready to go in no time. Good experience. More

Excellent people excellent service I gave them 5 star rating because I went to the dealer not knowing I was going to walk out with the car of my dreams and they made it happen they do w I gave them 5 star rating because I went to the dealer not knowing I was going to walk out with the car of my dreams and they made it happen they do work for you and trying to make you happy and get what you want I really recommend it. More

Great, friendly. Great guy and service done ahead of time Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease a Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease and this place better More

Turned a bad situation upside down I came to this dealership after having some awful interactions with Ferman BMW. I'm not going to detail those here because I don't want to take away I came to this dealership after having some awful interactions with Ferman BMW. I'm not going to detail those here because I don't want to take away from the exemplary work that Demetrios did. Let me break down some of the particulars: I came into this deal with probably 9 thousand in negative equity on a car. That makes a deal almost impossible. ALMOST being the operative word. Demetrios worked tirelessly to make this situation work. Demetrios would spend entire days, multiple, focused in on making a deal happen. Not only did he make the car possible, he also put the payments right in my price range. Demetrios managed to vanish a decent portion of the negative equity, and give me more for my trade in, which wasn't running at the time. Needless to say, without his help I probably wouldn't be driving anywhere! Last, I am now the proud owner of a NEW 2017 Mazda 6 and I love it. I owe Demetrios and his team a great deal of thanks, and I couldn't recommend them more! More

Used suburban We were looking for a used SUV and after finding are new SUV online I placed a call to the dealership and had the pleasure with speaking Demetrius. He We were looking for a used SUV and after finding are new SUV online I placed a call to the dealership and had the pleasure with speaking Demetrius. He answered all questions I had over the phone and we scheduled a test drive later that day. Once we arrived Demetrius met us there when we arrived and was very friendly and polite. After the test drive and negotiating a very fair and great price Demetrius worked very hard and fast to get are paperwork finished as we had two small children with us who get very antsy after long periods. He also got us a free oil change included with the purchase. This is the third car I've purchased from the ferman network of dealerships and once again I am more than pleased. More

Great, efficient experience! We purchased a new to us Suburban today with the great help of Demetrios! We came in looking for a vehicle that our family could grow into, with a pri We purchased a new to us Suburban today with the great help of Demetrios! We came in looking for a vehicle that our family could grow into, with a price in mind and he helped us get exactly what we wanted and needed. Even though the dealership was very busy when we got there, Demetrios helped us and was very attentive. He managed the busyness of the day with ease and we never felt neglected. We had our two young children with us and he helped speed the process up because they were starting to get antsy as we were there over dinner time. We appreciated that so much! The entire experience was amazing from start to finish and I will absolutely recommend Ferman Ford Mazda and Demetrios to everyone! More

Overall positive experience I looked at my Ford Mustang on a Sunday, and by Monday night I had driven away with the car. The staff were very friendly and accommodating- they even I looked at my Ford Mustang on a Sunday, and by Monday night I had driven away with the car. The staff were very friendly and accommodating- they even stayed after close to finish up the paperwork with me. However I did notice a few missing interior plastic pieces after I left, so I am hoping they will be able to replace them for me. More