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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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January 19, 2023

Did a great job keep me informed finished when they said they would will come back More

by hwellerfishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

The work was done and done well. Also, the work was done on time. My only issue, for $1,000.00, one would think you could get the truck washed. Just say’n, it used to be a thing. More

by CMRuss77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Costello
January 19, 2023

The process from diagnosis to a fix took almost 3 months and a lot of hand holding. To just change out a speaker and visor. I spent almost 4 hours in the waiting room to tell me what I told them they need More

by brianiglinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olta Kokona
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

The work was done readily. The recall. The work that I approved was also. The man who grief me was polite and kind. More

by bburke701947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

Service advisor did a good job informed me of the status of my vehicle. Also time waited for my vehicle to get serviced was pretty good. More

by robertmiltner80
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

Ferman Ford went above and beyond to make sure my experience with them was a great one! More

by The Carmines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, Leo Alibasic
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

I dive past other dealers to get the sales and service I would expect from Ferman. Unfortunately the service I received last time was average and did not exceed my expectations. More

by speardive1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nabil Loubani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Surette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sanderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Savranakis
January 18, 2023

I was happy with the service and the knowledge and friendliness of the Service Advisor. More

by cmccarthy131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Costello
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 18, 2023

Everyone was great to work with. I didn’t see the small print requiring financing with Ferman. That was disappointing. More

by hdagit4
Recommend Dealer
Yes
Employees Worked With
Eric Bartholomew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Callipare, Antonio Marinez
January 18, 2023

Truck still is not fixed Been there three times Now I’m getting no response about getting it back in to get fixed More

by smmce1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Pannier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
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