Ferman MINI of Tampa Bay

Matthew and the rest of the service team were exceptional. The communication was perfect. They got me right in on my scheduled time and promptly completed my service work. No hiccups…well done! exceptional. The communication was perfect. They got me right in on my scheduled time and promptly completed my service work. No hiccups…well done! More

David was super helpful in clearly describing the work I needed done and how necessary it was. The service technician providing a video of what they discovered during their inspection was really great. For needed done and how necessary it was. The service technician providing a video of what they discovered during their inspection was really great. For the first time in my car owning experience I felt like I fully understood why I needed the work that I did. More

Service was very fast and efficient! Very courteous staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was no staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was not called back. More

The staff is very friendly and helpful. I love my MINI always bring it here for service. I know I can trust this dealership to do things right! always bring it here for service. I know I can trust this dealership to do things right! More

I was looking for a pug-in electric mini (they are very difficult to find); the sales team (Manolo and Dallas) did a wonderful job, they were efficent, fast and reliable. I live in Orlando, but it was wort difficult to find); the sales team (Manolo and Dallas) did a wonderful job, they were efficent, fast and reliable. I live in Orlando, but it was worth the trip. Thanks a lot!!! More

I bought my dream car from Ferman mini and was distraught when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like a valued customer and meet all of my car’s needs. I definitely believe that I made the right choice purchasing from Ferman mini and they made right choice in Mr. Santos! More

We bought our first MINI from Bod Annis at Ferman a few years ago, so when I wanted a second one in the family I was happy to see him still there. Down to earth, friendly and not pushy, Bob was knowledgeab years ago, so when I wanted a second one in the family I was happy to see him still there. Down to earth, friendly and not pushy, Bob was knowledgeable and kind, always the teacher. No hihg pressure sales tactic and he made sure I had everything I need for my used Mini. We will come back for our third one later! More

They were helpful and courteous, got me in quickly and fixed the problem. There isn’t much else to add for this service, good quality. fixed the problem. There isn’t much else to add for this service, good quality. More

First time at this dealership and owning a Mini so we were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicl were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicle serviced here. More

The Lyft rides provided was a great supplement to not having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. More