Ferman MINI of Tampa Bay

As expected, great service! Matthew was quick to recommend my mini to be towed and set the appointment right away. He was courteous and provided responses on great time. recommend my mini to be towed and set the appointment right away. He was courteous and provided responses on great time. More

Everyone was friendly and professional, very easy to check in, wait was reasonable while servicing the vehicle. Would recommend this Mini dealership to friends and family. check in, wait was reasonable while servicing the vehicle. Would recommend this Mini dealership to friends and family. More

Amazing Staff , friendly management and service department warranty department is absolutely amazing, professional, courteous willing to go the extra mile to accommodate needs and schedules department warranty department is absolutely amazing, professional, courteous willing to go the extra mile to accommodate needs and schedules More

We had the best experience here! We change cars quit a bit and have been through a lot of experiences but this was the best so far! Our sales guy BOB was AMAZING. He made our process so easy and light, wh bit and have been through a lot of experiences but this was the best so far! Our sales guy BOB was AMAZING. He made our process so easy and light, which says another because we had two kids with us 'you know how stressful that can get '. He was calm and my oldest daughter still speak about BOB until today. That for me is very rare because sale people tend to get irritated by children, especially if it disrupts a sale. So yeah, BOB for the win! The dealership was fantastic, they mad us comfortable with a variety of snacks and drinks. This was impressive cause we know of dealership that offer you water only when they know your about to give them a sale. Really we love the dealership and we love BOB! Ps bob if your reading this, thank you for that pink light setting you put in our car. My girls and I were super excited to see that. More

Always a positive outcome when you have a service advisor who understands the importance of making a customer feel important. David kept me aware of my servicing from start to finish. He was friendly, courte who understands the importance of making a customer feel important. David kept me aware of my servicing from start to finish. He was friendly, courteous and most of all professional. Thank you again David for making me important as a mini customer. Nancy Samsel More

Paul Scaglione always goes above and beyond to make my service appointments go smoothly. He treats me like family and that’s why I keep coming back! service appointments go smoothly. He treats me like family and that’s why I keep coming back! More

Sara made the transaction so EASY! She found me my PERFECT MINI! Thanks to the entire team at Ferman! Highly recommend! You will have a customer for life. PERFECT MINI! Thanks to the entire team at Ferman! Highly recommend! You will have a customer for life. More

Ryan went above and beyond to show me a used Ford vehicle that was "temporarily unavailable" due to maintenance. Instead of focusing on just making a sale, Ryan used ethics and intelligence to send the vehic that was "temporarily unavailable" due to maintenance. Instead of focusing on just making a sale, Ryan used ethics and intelligence to send the vehicle to maintenance due to simply a rough start up. Ryan updated me throughout the process, and got the issue rectified. At that point I had purchased a vehicle from another dealership, due to no fault of his own. Ryan shows he can be trusted to make well rounded decisions that benefit the customer more so than the gross profit of the dealership. He is one of only 3 sales associates I found to be trustworthy during my search across over 12 other dealerships. More

It was my first time getting my car serviced at Ferman Mini of Tampa Bay, and it was exceeded all my expectations. The Service department was friendly, clean, and very mindful of my time. Will definitely Mini of Tampa Bay, and it was exceeded all my expectations. The Service department was friendly, clean, and very mindful of my time. Will definitely come back again! More

Voted best services !!!David always makes all the Voted best services !!! David always makes all the hassle disappear and take care of everything in a very professional and efficient manner ! I can Voted best services !!! David always makes all the hassle disappear and take care of everything in a very professional and efficient manner ! I cannot be more happy ! More