Ferman MINI of Tampa Bay

Sara is very knowledgeable about the Mini Cooper hardtopS. A very good sales person and truly cares about her customers. A valuable asset for the company. hardtopS. A very good sales person and truly cares about her customers. A valuable asset for the company. More

servic All worked out fine, but they did not take care of the Stop/ Start not working. It was working when he checked it but realize the battery should have All worked out fine, but they did not take care of the Stop/ Start not working. It was working when he checked it but realize the battery should have been replaced. 5 Years old.I waited while they did it and it all got resolved and manager gave me discount and no charge for replacing it. But it was frustrating to come pick it up and not have everything right. My maintenance warranty had run out but still have the Fidelity W. I was surprised it did not cover the electronic testing. More

Excellent Service Courtney and team were very helpful explaining what service was needed, the cost and suggested we extend our supplemental service agreement that was a Courtney and team were very helpful explaining what service was needed, the cost and suggested we extend our supplemental service agreement that was about to expire and that it would cover the cost our brake work. So we took their recommendation and glad we did! I love my Mini and will continue to enjoy it more so living in Florida. More

I leased a new vehicle. The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, a The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, accommodating and was on top of everything. He took everything out of my old car and put in in the new won and he really didn't have to do that. I will definitely lease another car from this dealership when my current lease expires. I hope that Mr. Crespo will help me again. More

Fantastic service. Waited late to get the paper work done sales staff was great. Good instruction on all the features of our clubman John cooper sales staff was great. Good instruction on all the features of our clubman John cooper More

First service appointment Recently moved to area. Ferman was recommended by neighbors. Our initial service experience went great . Jamie was great. Great communication and f Recently moved to area. Ferman was recommended by neighbors. Our initial service experience went great . Jamie was great. Great communication and fast . Loaner car experience was also great. We will be back. More

All the people we dealt with were helpful and professional and understood what we were looking to accomplish and took care of our needs and were very helpful professional and understood what we were looking to accomplish and took care of our needs and were very helpful More

Very good, professional service Explained everything to be done and resolved the issue. Work was completed in a timely manner and I was kept informed through the entire process. Explained everything to be done and resolved the issue. Work was completed in a timely manner and I was kept informed through the entire process. More

Great service! Very pleasant to deal with and timely service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l More