Ferman MINI of Tampa Bay

Sara was incredibly helpful, and lovely to deal with! We were able to find the exact mini I was looking for and for the price I was looking for also. Santos was also very helpful in the process, and in maki were able to find the exact mini I was looking for and for the price I was looking for also. Santos was also very helpful in the process, and in making this possible. Thank you guys! More

Excellent Overall Experience! Ryan was awesome and Michael! Great experience!!! Ryan is an excellent customer service professional and Motoring Advisor! Ryan has remarkable knowledge of the Mini brand, history, Great experience!!! Ryan is an excellent customer service professional and Motoring Advisor! Ryan has remarkable knowledge of the Mini brand, history, and features and took the time to initially explain and demonstrate all the features the Mini has to offer, and before I drove off the lot Ryan took the time to go over everything again and assist in setting up my Mini even after all the paperwork was done which was a very nice touch and proved Ryan's and Ferman's commitment to their customers even after the sale! No pressure sales tactics at Ferman Mini and Michael the Sales Manger worked with Ryan and I to make a deal possible without any pressure or hidden surprises, just fair and open communication absent the non-sense one may experience at other dealerships! Ryan, Michael and Ferman Mini will truly take all the time customer requires to have a full understanding of the Mini, and Ryan and Michael are willing to put in any effort necessary with no pressure to give the customer the best possible experience and opportunity to own or lease a Mini! Thank you and please keep up the great work! More

Happy with oil change and the minimal time it took. It was just over an hour. Not sure the car was washed for me though. was just over an hour. Not sure the car was washed for me though. More

I stopped in just to take advantage of the complimentary car wash for the first time. I was greeted by a nice young man and he escorted me to where the waiting area was located and explained there were bage car wash for the first time. I was greeted by a nice young man and he escorted me to where the waiting area was located and explained there were bagels and coffee etc. I decided to see if my sales person, David Soto was in to say hi and tell him thank you for the reminder about taking advantage of the car wash. He asked if I was enjoying my new car. (I love it!) He told me if I ever have any questions about things in my car to see a “Genius” and walked me to where they are located. It happened to be Kenny Russell. Kenny had spent a good amount of time with me right after I got the car, going over bells and whistles. He was so informative and professional!! The next thing I know, the young man (I wish I remembered his name) came to let me know my car was ready. I don’t think it was 30 minutes. I was so pleased. So far our experience with Ferman BMW after being loyal Lexus customers for over 20 years has been amazing. More

The dealership goes above and beyond most dealerships I have dealt with. In 2009 we bought our first Mini Cooper. I had rode in a mini but never drove one. Bob was our salesman. I asked him a million ques have dealt with. In 2009 we bought our first Mini Cooper. I had rode in a mini but never drove one. Bob was our salesman. I asked him a million questions about every aspect of the vehicle. He answered every one to our satisfaction. We have the car serviced and detailed by Ferman. We are now On our second Mini and I wouldn’t go anywhere else. on our second Mini Cooper More

service 2 cars service was prompt in taking in 2 cars for oil change and brake fluid. I plan to continue to buy BMWs and must say that your coupons are a big reason service was prompt in taking in 2 cars for oil change and brake fluid. I plan to continue to buy BMWs and must say that your coupons are a big reason why I come, otherwise I think service too expensive. More

Paint/detail touch ups Loved that I was able to drive in, get back right away, and have the detail/paint guys take care of my issue in a hurry. Loved that I was able to drive in, get back right away, and have the detail/paint guys take care of my issue in a hurry. More

Great service. Got me and my car back on the road quickly. They always do a thorough check of my car and only do what is needed. quickly. They always do a thorough check of my car and only do what is needed. More

Great, as always. I have been coming back since moving to Florida. Excellent service over the years from a very reputable dealer. Will continue patronizing Ferman BMW a I have been coming back since moving to Florida. Excellent service over the years from a very reputable dealer. Will continue patronizing Ferman BMW as long as they keep their high standards in place. More

Great service; love my BMW X3 Excellent service; Robert Chodorowski was outstanding - and as always, John Rebello is a star. Only suggestion: it would be good to expedite the pu Excellent service; Robert Chodorowski was outstanding - and as always, John Rebello is a star. Only suggestion: it would be good to expedite the purchase process though when you come in knowing what you want... still took over 3 hours. Beyond that everything was great!!! More