Ferman MINI of Tampa Bay

The dealership goes above and beyond most dealerships I have dealt with. In 2009 we bought our first Mini Cooper. I had rode in a mini but never drove one. Bob was our salesman. I asked him a million ques have dealt with. In 2009 we bought our first Mini Cooper. I had rode in a mini but never drove one. Bob was our salesman. I asked him a million questions about every aspect of the vehicle. He answered every one to our satisfaction. We have the car serviced and detailed by Ferman. We are now On our second Mini and I wouldn’t go anywhere else. on our second Mini Cooper More

I stopped in just to take advantage of the complimentary car wash for the first time. I was greeted by a nice young man and he escorted me to where the waiting area was located and explained there were bage car wash for the first time. I was greeted by a nice young man and he escorted me to where the waiting area was located and explained there were bagels and coffee etc. I decided to see if my sales person, David Soto was in to say hi and tell him thank you for the reminder about taking advantage of the car wash. He asked if I was enjoying my new car. (I love it!) He told me if I ever have any questions about things in my car to see a “Genius” and walked me to where they are located. It happened to be Kenny Russell. Kenny had spent a good amount of time with me right after I got the car, going over bells and whistles. He was so informative and professional!! The next thing I know, the young man (I wish I remembered his name) came to let me know my car was ready. I don’t think it was 30 minutes. I was so pleased. So far our experience with Ferman BMW after being loyal Lexus customers for over 20 years has been amazing. More

Happy with oil change and the minimal time it took. It was just over an hour. Not sure the car was washed for me though. was just over an hour. Not sure the car was washed for me though. More

Personable, no pressure, and easy-going We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our conta We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our contact person through texting, and then our salesperson when we came to the dealership. His low-key yet personable disposition made our experience very positive, not to mention his vast knowledge of Minis as it relates to model years and features. And he was highly competent in showing and explaining all the bells and whistles on this car. More

Routine Service Jamie was amazing! She was very knowledgeable about my car and what needed to be done. She also took care of a couple of recalls. I bought my car here Jamie was amazing! She was very knowledgeable about my car and what needed to be done. She also took care of a couple of recalls. I bought my car here even though I live in Atlanta because the people here are very professional, nice and honest. I would highly recommend them. More

Easy peasy! Just pull up your car and the service staff will take care of the rest while you enjoy a toasted bagel with cream cheese and hot chai tea. Before you Just pull up your car and the service staff will take care of the rest while you enjoy a toasted bagel with cream cheese and hot chai tea. Before you know it, your car is washed and waiting right where you pulled it up. More

Always a pleasure to visit the BMW service center. The staff are very professional and accommodating. Caesar was great to work with and was sure to follow up to make sure the appointment went well. staff are very professional and accommodating. Caesar was great to work with and was sure to follow up to make sure the appointment went well. More

Great service; love my BMW X3 Excellent service; Robert Chodorowski was outstanding - and as always, John Rebello is a star. Only suggestion: it would be good to expedite the pu Excellent service; Robert Chodorowski was outstanding - and as always, John Rebello is a star. Only suggestion: it would be good to expedite the purchase process though when you come in knowing what you want... still took over 3 hours. Beyond that everything was great!!! More

Love my Mini and Outstanding Mini Staff Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the exper Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the experience easy and enjoyable. I purchased with Sara back in 2015, who was incredible, and now had the pleasure of working with Chellcey, who was outstanding, patient, down-to-earth, and very helpful. Manager, Manolo, and Financier, Joe, were exceptional. It's impossible to beat the experience here, whether for purchase or vehicle service, as they are always on top of their game and ready to assist and provide the best customer service. More

Love my new Countryman Chellcey was great to work with and everything went smoothly. The new 2020 Mini Countryman S is a sporty but yet great family car. Tons of space. H Chellcey was great to work with and everything went smoothly. The new 2020 Mini Countryman S is a sporty but yet great family car. Tons of space. Highly recommend. More