Ferman MINI of Tampa Bay - Service Center

Matthew gave an excellent customer service. He was not pushy but very understanding and what I wanted and needed. He was not pushy but very understanding and what I wanted and needed. More

Went to Ferman for my annual checkup on my car. They sent me a video of the inspection and stated that I should rotate my tires. The visit took less than 2 hours and they cleaned my car. Awesome se They sent me a video of the inspection and stated that I should rotate my tires. The visit took less than 2 hours and they cleaned my car. Awesome service! Thank you and see you.again next year. More

Matthew gave an excellent customer service. I enjoy coming to the dealer and talking to Ryan George he is so funny and nice. I enjoy coming to the dealer and talking to Ryan George he is so funny and nice. More

Courtney was very helpful in checking in my car and making recommendations on the solution of the problem.. making recommendations on the solution of the problem.. More

Our is experience with the service department was limited to them prepping a new purchase. Our experience was with the sales department. Sara is outstanding. The true value of a sales person is their knowl to them prepping a new purchase. Our experience was with the sales department. Sara is outstanding. The true value of a sales person is their knowledge of the product they are selling. Her knowledge of all Mini’s is unparalleled. Furthermore, she is patient and thoughtful. Because of this we waited for Sara to return from her Honeymoon to buy our second Mini through her. More

Tony Beltran was amazing. Incredibly helpful and patient. Answered every question and made sure I was taken care. What I liked most was his willingness to make the process Incredibly helpful and patient. Answered every question and made sure I was taken care. What I liked most was his willingness to make the process was smooth as possible with little hassle. From the trade in to the purchase, Tony made it all possible. Thank you so much for your help! More

I really enjoy going to this dealerships for service. The staff is always friendly and considerate. The staff is always friendly and considerate. More

A+ from start to finish. Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm Had to have my car towed to Ferman on a Sunday w dead battery. Had new battery installed and my car back on Monday 3:00 pm More

Terrible, I had an appointment last Friday at 3:15 and was 15 minutes late because of traffic, coming from Ocala, Fl. I kept the dealer informed and they said no problem to bring it in. Oil change, tir was 15 minutes late because of traffic, coming from Ocala, Fl. I kept the dealer informed and they said no problem to bring it in. Oil change, tire rotate, fix the inside trunk cover and check the air filters. The only service that was done was the oil change(I Think anyway that was done. Video showed car on the hoist, that was all. No rotate, no trunk fix and no mention of filters. I did not receive a check list of tread depth or pressure or top offs. The salesman called me the day before saying he would like to give me a quote on a trade for a new Mini. He was a No Show. I do have 2 Mini dealers closer but have liked Ferman so I drive 40miles further for their service and possibly a new Mini. More

Great visit for recent service. . Service appointment went without a problem. Courtney was a big help. . Service appointment went without a problem. Courtney was a big help. More