Ferman MINI of Tampa Bay - Service Center

Matthew was very honest and helpful in describing the best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to best way to complete the next maintenance steps to keep my JCW Paceman to continue to be a special ride. The walk around video was descriptive and to the point. The guest areas were very clean and organized. More

Courtney is fabulous. She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cogni She is extremely knowledgeable regarding Mini Coopers, so is able to answer my questions with clarity and professionalism. I never experience cognitive dissonance before or after my Ferman experience. Courtney is the primary reason I continue to return to Ferman Mini of Tampa Bay. More

Overall, the experience was very positive. We really appreciated Courtney's handling of our unscheduled visit. We really appreciated Courtney's handling of our unscheduled visit. More

First service visit and the customer service was nothing less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get less than outstanding. Courtney walked us through what to expect and the service was quick and easy. Courtney introduced us to Leigh who helped get the mini connected correctly with our phones and electronics, she was awesome and amazing. So for our first time everything was flawless keep up the great work. More

Service here has been friendly, efficient and convenient. Matthew and Courtney are a great team. Matthew and Courtney are a great team. More

One of the best service departments in Tampa. Courtney and Matt are great, fast service, spacious waiting areas, and everything else you could ask for. Courtney and Matt are great, fast service, spacious waiting areas, and everything else you could ask for. More

Always great to reach out to Mathew Maynard since he always knows what to do. Its refreshing to have a “guy” like that on my team. Thank you Matt. always knows what to do. Its refreshing to have a “guy” like that on my team. Thank you Matt. More

Always a great experience at Ferman MINI in Palm Harbor. The staff is always nice and informative. If you own a MINI this is where you should take it for service! The staff is always nice and informative. If you own a MINI this is where you should take it for service! More

Very helpful and kept in communication throughout. Plus I love the complimentary wash and detail! Feels like a new car again! Plus I love the complimentary wash and detail! Feels like a new car again! More

As always, I had a great experience at Ferman MINI. The customer service is light years above other dealerships. Courtney was great and incredibly responsive. I never have a bad thing to say about t The customer service is light years above other dealerships. Courtney was great and incredibly responsive. I never have a bad thing to say about this team! More