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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.9
64 Reviews

64 Reviews of Ferrari of San Francisco - Service Center

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March 06, 2025

Everyone was so welcoming with a smile. Very attentive to my needs. Also the service area is always spotless. More

by masumioride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie McLisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Billy and DJ provide the service experience you’d expect from a world class Ferrari dealer. Luis in detailing is also second to none. More

by Jmoreci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and DJ
Sep 30, 2024 -

Ferrari of San Francisco responded

Jmoreci, we're delighted to hear that Billy, DJ, and Luis provided you with a top-notch experience at Ferrari of San Francisco. Thanks for the fantastic feedback!

August 29, 2024

I love talking my car to this dealership because I love seeing all the beautiful Ferraris. Not to mention the beautiful clean service center and grateful about how friendly and professional the staff is. I More

by Italian Job
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Chiappone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie McLisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones Matt Cohen Billy Edmonds Joe Machado
Aug 30, 2024 -

Ferrari of San Francisco responded

We're delighted to hear that you enjoy visiting Ferrari of San Francisco and appreciate our friendly, professional staff. Thanks for sharing your positive experience with us!

March 23, 2024

Joe has made a big difference in the service department. It’s now much more organized and it looks good. He kept his word regarding my car and he’s extremely pleasant to deal with & Knowles. Unfortunatel More

by cameronrazavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2024 -

Ferrari of San Francisco responded

Cameron, it's great to know that Joe has made a positive impact on your experience with our service department at Ferrari of San Francisco. We appreciate you taking the time to share this feedback and we'll be sure to pass along your kind words!

December 08, 2023

Outstanding service, excellent communication and beautiful facility. Excellent staff all were friendly and helpful especially DJ David Jones. More

by rmorse_readracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jones
Dec 08, 2023 -

Ferrari of San Francisco responded

We're delighted to know you had an outstanding experience at Ferrari of San Francisco, especially with David. We appreciate your kind words about our service and facility!

September 22, 2023

Great dealership. Very helpful and easy to talk to and understanding to special needs. Mel kept me updated via text and she responded to my questions with a complete a More

by GBAMORUSO@COMCAST.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 24, 2023 -

Ferrari of San Francisco responded

We're delighted to know that you had a positive experience with our team at Ferrari of San Francisco. It's great to see how Mel and Julie were able to assist you efficiently, keeping your needs in mind. Thanks for the review!

July 18, 2023

Mel, has been very informative, timely and caring. Definitely an asset to the company. Thank you. More

by Ed Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jul 18, 2023 -

Ferrari of San Francisco responded

Ed, thank you for leaving Ferrari of San Francisco a five-star review! We couldn't agree more Mel is an asset to our team, and we'll share your feedback.

June 13, 2023

Totally the best service experience bar none. Very professional and accommodating. Mel is the best advisor. More

by Szeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 13, 2023 -

Ferrari of San Francisco responded

It's an honor to have earned your confidence and we're elated that Mel could be the ideal service advisor for you! Thanks for supporting Ferrari of San Francisco!

June 07, 2023

Mel was great service adviser and my car was flawless when I picked it up More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 07, 2023 -

Ferrari of San Francisco responded

This review is music to our ears, Brad! Thank you for choosing Ferrari of San Francisco and for highlighting Mel's great work. Drive safely until we see you again!

June 06, 2023

Great service and on time. Very professional and knowledgeable and helpful. The rep was communicating the process though out. More

by abbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 06, 2023 -

Ferrari of San Francisco responded

We're ecstatic to see that you had a great experience with us, Abbas! Thank you for taking the time to share your thoughts. We're always here to assist with your auto needs at Ferrari of San Francisco.

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