Findlay Downtown Toyota Spokane

Rafael is amazing, plain and simple. He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot say enough about how he treated my daughter and me - he was kind, made sure we knew what was going on at all times, and he cared about us, that was quite evident. We live in Montana and Rafael gave us recommendations where to have dinner. Rafael texted me the next day to be sure we made it home safe and to make sure I was happy with the vehicle I purchased. I had an issue with my title work and Rafael had it taken care of within minutes and called me back to verify I received his email. Rafael will be my go-to person from here on out, if I need to purchase a vehicle, and I will spread the word. Thanks, Rafael, you have a friend in me! More

I was not told about the navigation button on my radio not working until I was ready to pull out of the parking lot I went to I went back to the dealer and asked for it to be fixed and was told that that not working until I was ready to pull out of the parking lot I went to I went back to the dealer and asked for it to be fixed and was told that that was not possible I will never buy another Toyota or anything to do with that dealership More

My wife and I met Rafael Salgado last Sunday. Actually, we stopped in to see Javon Ruffin, but he was off that day and Mr. Salgado stepped in to help us. We planned to put down a payment to sec Actually, we stopped in to see Javon Ruffin, but he was off that day and Mr. Salgado stepped in to help us. We planned to put down a payment to secure a RAV4 (to be placed on order for us). We were shown a vehicle that was on the lot and Mr. Salgado explained all the features, which were almost exactly what we had wanted when we "built our own" RAV4 on line on the Toyota.com website. Long story short, we made the deposit and order a RAV4 thanks to the combined efforts of Mr. Salgado and Mr. Ruffin. We're looking forward to getting our new Toyota within several weeks. Both these gentlemen were efficient, friendly and helpful. They made our dealings with Findlay Toyota in Spokane a very pleasant car-buying experience. More

Mike was amazing. Kind. Compassionate. He took the time to get to know us and to find something that fit our needs. I recommend him, and I won’t go to another dealersh Kind. Compassionate. He took the time to get to know us and to find something that fit our needs. I recommend him, and I won’t go to another dealership in large part because of him! Thank you!!! More

The absolute best Dealership & Staff! ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hyland ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hylander & were able to get everything we desired for our package & all under what other dealerships we visited quoted us at! Amazing experience & Amazing Staff! More

I think that the service at Findlay has improved a 100%. Luis was excelllent to deal with. Luis was excelllent to deal with. More

Walked in, got help immediately and my Highlander is on its way! Jared and Tristen are wonderful! its way! Jared and Tristen are wonderful! More

I was inquiring about the upcoming GR corolla hothatch as my local dealership was honestly not very professional or helpful. Nick contacted me in response as Tristan was out of the office. He got me on the w my local dealership was honestly not very professional or helpful. Nick contacted me in response as Tristan was out of the office. He got me on the waiting list and didn't just shut me down automatically. I know the chances are slim but his assistance gave me hope that I may still be able to get my hands on one. So thanks Nick, for taking my inquiry seriously and turning my attitude around. He went out of his way to make sure i was satisfied and happy. I know he would do the same for all of the customers that visit Findlay. More

Mike and Richard were awesome in Aug of 2021 when that helped me get into a used truck after going through a bankruptcy. I can’t say how awesome my experience was. Oh wait I can mike did it a second time helped me get into a used truck after going through a bankruptcy. I can’t say how awesome my experience was. Oh wait I can mike did it a second time with awesome customer service and down to earth experience when my mom came in to look at a 2021 Subaru of course we bought it mike is awesome to work with I hope he gets a free steak dinner for this More

Best experience buying a car. Highly recommend Jared Wahl and Findlay Downtown Toyota. He listened to what my goal was in a new car, showed me optioned, explained everything well Highly recommend Jared Wahl and Findlay Downtown Toyota. He listened to what my goal was in a new car, showed me optioned, explained everything well and wasn't high pressure at all. He said he wants me go be happy with any option I might choose. Ifbyou are looking fir a car. Findlay Toyota is the place ti go and Jared Wahl is the guy to see. Tyson inn Finance made the process great! He worked hard to make the payments work with what I could pay. I can't speak highly enough for these two guys and it shows the company hires and trains because they care about what they do. More