Findlay Downtown Toyota Spokane

purchased a 2013 Hyundai Elantra GS Coupe on November 20th. The sale went great, no issues with that as Tyson and Shane were awesome to work with. My issue is the lack of integrity by selling a vehicle 20th. The sale went great, no issues with that as Tyson and Shane were awesome to work with. My issue is the lack of integrity by selling a vehicle with major issues. I recently replaced the front rotors and pads and noticed both ball joint boots are torn. I also noticed a smell of coolant in the cabin of the car indicating a heater core issue. After about a half hour yesterday morning I found the coolant leak. It is right at the motor inlet where the outlet heater hose is clamped. Another issue, the engine has a lower end tick/knock which indicates piston slap as this engine has a known defect and Hyundai has settled a class action lawsuit over it. Obviously had I known this would be how Larry H Miller Toyota sells used cars I would have never purchased this vehicle. 1/18/2022 I have replaced both lower control arms and heater hoses on my own dime. 2/11/2022 I have confirmed the engine cylinders were scored from piston slap with a bore scope. 2/15/2022 I was fortunate enough to trade the Elantra for a 2019 Toyota Corolla at AutoNation Toyota for what I currently owed. Still lost nearly $5500 between dealership mark up, taxes/registration, and parts. More

Kyler always provides excellent service and is always very helpful. 10/10 would recommend and it's absolutely the only place I would take my vehicles. very helpful. 10/10 would recommend and it's absolutely the only place I would take my vehicles. More

Luis and Rafael and Aaron were all so HELFUL! Professional and extremely knowledgeable in all the questions and concerns we had .. THANK YOU GUYS! Proud new owner of this sexy new SUV 🚙 Professional and extremely knowledgeable in all the questions and concerns we had .. THANK YOU GUYS! Proud new owner of this sexy new SUV 🚙 More

Everyone from start to finish was fantastic! We were grateful for the personalized approach we received from Mike McCollum and Steve Styren. They were kind, patient, not pushy and just motivated to make grateful for the personalized approach we received from Mike McCollum and Steve Styren. They were kind, patient, not pushy and just motivated to make sure we were comfortable with our purchase. And we LOVE our Toyota Hybrid RAV4! Highly recommend this dealership. More

Easy to do business with, I would recommend my salesman and finance team to anyone. and finance team to anyone. More

I had a fantastic experience with Luis while in the process of purchasing two 4-Runners over the course of 9 months. He kept me updated every step of the way; and I felt like it was harder on him, tha process of purchasing two 4-Runners over the course of 9 months. He kept me updated every step of the way; and I felt like it was harder on him, than on me, to keep telling me that my vehicle was delayed. He was always very sincere, empathetic, and positive- which I so appreciated!! We are in a new world when it comes to purchasing vehicles, and the time it takes to get one; yet Luis was always there to answer questions, provide updates, extend his sincere apologies for delays, and ultimately support me every step of the way! Upon arrival of my vehicle, he texted me right away and was so excited foe me! I really loved his sense of personalization! He went the extra mile on every level. More

Top tier customer service Made me feel like family My first buying experience at a major dealership! Thank you Raphael & his Team!! first buying experience at a major dealership! Thank you Raphael & his Team!! More

Best car buying experience EVER! The Toyota team went above and beyond expectation. So happy with my Rave 4. Thank you Rafael, Austin, and the detail team and maintenance for all you do and did for me. ! above and beyond expectation. So happy with my Rave 4. Thank you Rafael, Austin, and the detail team and maintenance for all you do and did for me. !!!!! Love, Love Love my Rav! Jennifer More

Rafael was great! He was super great and answered any questions I had. He was also super accommodating during the entire process of purchasing my new car. I would definitely recommend Rafael to friends o questions I had. He was also super accommodating during the entire process of purchasing my new car. I would definitely recommend Rafael to friends or family interested in purchasing a Toyota. Also shout-out to Austin in the finance department, he was super knowledgeable and helped me get a great rate on my financing. More