Findlay Toyota | Page 7

Booking an oil change online was seamless and communication during the wait was adequate enough communication during the wait was adequate enough More

Findlay Toyota is the only venue I receive oil changes from for our 2004 Toyota Camry LE. My complaint is that I had to pay almost $800 to replace a stripped oil pan screw due to it being stripped. I do a from for our 2004 Toyota Camry LE. My complaint is that I had to pay almost $800 to replace a stripped oil pan screw due to it being stripped. I do appreciate very much that your management provided me a discount for the services rendered. However, it was a Finlay Toyota technician who changed the oil previously and was the last person to handle that stripped screw. I felt that Finley Toyota should have been financially responsible for that damaged oil pan screw. We have two Toyotas that we bring to Findlay for oil changes at least twice a year. We have been loyal customers. And as a loyal customer, I am not happy on how Finley Toyota handle that situation when that stripped oil pan screw was last touched by a Findlay Toyota technician. More

I am very disappointed on this dealership. Jonathan was not an hones and transparent salesperson. It disgusts me that people can be that money hungry to sell a car.  I "bought" a car on July 2 Jonathan was not an hones and transparent salesperson. It disgusts me that people can be that money hungry to sell a car.  I "bought" a car on July 29th, put a down payment and signed the documents of purchase. Aaron Sanchez then contacted me that I needed to fill out another set of paperwork and sign another contract. I refused because I have to sign another offer the second time. Jonathan contacted me on Friday and stated that the car was ready to be picked up. When I arrived he told me the car did not pass inspection and it will be sold at an auction. Why is the car still for sale on the website? A friend texted the dealer and saw it online with the car being available to be sold. Why is the dealer not selling me the vehicle? I had a terrible week going back and forth with the salesperson and financing department. I continue without a car and without my 3, 000 dollars down payment. More

I am so glad Findlay Toyota has the ability to review their inventory online and the ability to reserve a vehicle. This made the process of purchasing a new vehicle so easy and hassle free. If you know w their inventory online and the ability to reserve a vehicle. This made the process of purchasing a new vehicle so easy and hassle free. If you know what you're looking for, this is the best way to go. Jeff Vaughn contacted me the next day after I sent the inquiry about the vehicle I was looking to purchase. He answered all my questions and kept me updated with the progress of my vehicle (it was still being built). He was a pleasure to work with. This was the easiest vehicle purchase I have ever made. I would highly recommend Findlay Toyota Henderson! More

Why do I have to waste my time writing a review? I will not be doing any more reviews for you if I must write a review. Somehow the 5 star system should be enough. I will not be doing any more reviews for you if I must write a review. Somehow the 5 star system should be enough. More

Jordan always takes great care of us. Very professional and shows respect and kindness to us Very professional and shows respect and kindness to us More

They rescheduled my appt due to defective replacement parts as per Natalie, really??? They sent a defective replacement part in the dealership? She never gave me an update until I reached Mona, the good parts as per Natalie, really??? They sent a defective replacement part in the dealership? She never gave me an update until I reached Mona, the good and very assistive sales manager. Mona is highly- recommended!!! More

I can’t say enough about this level of service I receive at Findlay Toyota and Matt Stanley. The dealership is always buzzing with positive, friendly service. It’s clear that you have high standards for you at Findlay Toyota and Matt Stanley. The dealership is always buzzing with positive, friendly service. It’s clear that you have high standards for your store and staff. More

transparent communication is key in service; i understand the upsell; but always be transparent about it; Vince did a great job explaining what was needed on my current service and even prepared me for my ne the upsell; but always be transparent about it; Vince did a great job explaining what was needed on my current service and even prepared me for my next service. More

I hate having to put 15 words minimum in anything. I think this app for your grading is terrible. The service is good, but this app is terrible. I think this app for your grading is terrible. The service is good, but this app is terrible. More