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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,473 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,473 reviews

August 20, 2021

Buying at Five Star in Carrollton was a great experience. Lloyd was very professional and took ownership of my purchase process from start to finish. I feel very good about the choice I made for the vehicle, More

by morelands054
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2021 -

Five Star Chevrolet responded

Thank you, morelands054, for being a valued Five Star Chevrolet customer. We will continue to work in your best interests. When you need Lloyd or my advice, please reach us at 972-389-6700. It will be great to see you again. Take Care, Ron Daly, Customer Relations Manager

August 19, 2021

Great service great teamwork and great establishment . I will always come to this location. And recommend my friends. More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
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Aug 19, 2021 -

Five Star Chevrolet responded

Thank you, Sammy, for being a loyal Five Star Chevrolet customer. Your business and recommendations are truly appreciated. We are committed to you, too! Let us know how we can help you stay safe on the roads. Call us any time at 972-389-6700. Thanks again, Chris Selbach, Service Director

Aug 19, 2021 -

Sammy responded

This is always a great location to be treated like family also your vehicle’s maintained top notched at every visit.

August 14, 2021

Overall okay but It would be good to know how much the repairs will cost before the repairs get done More

by Jbatrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
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Aug 14, 2021 -

Five Star Chevrolet responded

Thank you, Jbatrez, for taking the time to rate the Five Star Chevrolet service department. Jeff is a very knowledgeable advisor. Between visits, give him or me a call at 972-389-6700 if you are faced with technical questions. We are here to help with all of your vehicle concerns. Safe Travels, Chris Selbach, Service Director

August 14, 2021

The employees are friendly and Professional. No pressure salesperson. They are helpful and give the space to think about what you want in a car. More

by Belugasun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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Aug 15, 2021 -

Five Star Chevrolet responded

Hello Belugasun, It is important that our Five Star Chevrolet customers find an informative and stress-free shopping experience. We want to make certain you are comfortable with all of your vehicle decisions. As you begin enjoying your vehicle, reach us any time you have questions at 972-389-6700. Customer care continues long after the sale. Thank you, Ron Daly, Customer Relations Manager

August 13, 2021

Is very professional fast service . Very satisfied . The car it was clean working properly good location the place very clean and they get to working on my car very fast More

by Minoreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutierrez
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Aug 13, 2021 -

Five Star Chevrolet responded

Minoreynoso, It is great to hear you found your Five Star Chevrolet experience a good one. Ryan and our service team welcome all of your automotive questions at 972-389-6700. Whenever you have vehicle concerns, give us a call. Thank you for being our valued customer, Chris Selbach, Service Director

August 13, 2021

Jomar was an amazing salesman, not making this feel like sale but rather making it us feel as part of th family. I definitely word recommend this dealer Jomar, at this dealership!!! More

by semperfimay02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Montsanto
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Aug 13, 2021 -

Five Star Chevrolet responded

Semperfimay02, We are thrilled to have you a part of our Five Star Chevrolet family and we look forward to welcoming you back to the dealership. As one of our VIPs, stop by or give us a call at 972-389-6700 whenever we can be of help. Thank you for your review, business, and friendship. Best Regards, Ron Daly, Customer Relations Manager

August 13, 2021

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
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Aug 14, 2021 -

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 13, 2021

5 stars for Five Star! Pleasant buying experience. They had the car that I wanted...worked with me enough to get the deal workable...and got it done the same day, although we started late on a Saturday. T More

by Buckwheat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Diaz, Leo Sangiovanni
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Aug 13, 2021 -

Five Star Chevrolet responded

Thank you, Buckwheat, for sharing your feedback for George, James, and Five Star Chevrolet. We really appreciate the opportunity to be your auto center and we want to continue hearing from you at 972-389-6700. All of your technical or care questions are welcomed. Drive safe and stay in touch. Take Care, Ron Daly, Customer Relations Manager

August 11, 2021

The service department is very clean, service managers are friendly and knowledgeable. More

by kclark5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutierrez
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Aug 12, 2021 -

Five Star Chevrolet responded

Kclark5757, It is great to hear your experience at Five Star Chevrolet was a good one. Expect nothing less every time you visit. Reach Rosa, Ryan, or me any time at 972-389-6700. Do not hesitate to let us know when you need our automotive advice. Thank you, Chris Selbach. Service Director

August 09, 2021

I can't say enough about this dealership in regards to the general manager Allen Brown and the salesman Mr. Lloyd and the service director Chris these people are amazing they helped me get into another ca More

by Jgary0442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2021 -

Five Star Chevrolet responded

Jgary0442, We are grateful to have had the chance to help you out. Any time you need us we will be here. Stop by or give us a call at 972-389-6700. Thank you for sharing your Five Star Chevrolet experience and do not hesitate to come to see us. Best Regards, Ron Daly, Customer Relations Manager

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