Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership
View Awards

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,477 reviews

July 26, 2021

Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2021 -

Five Star Chevrolet responded

Thank you, Angel, for choosing Five Star Chevrolet for your automotive care. Amanda and I welcome additional questions at 972-389-6700. We want you completely safe and knowledgeable about your vehicle. Please stay in touch, Chris Selbach, Service Director

July 22, 2021

jomar montsantos is the best seller .. he helps me at all times and I recommend him .. he speaks Spanish and English .. he is the best “ Sam Pack five star “ More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Montsanto
Report | Print
Jul 23, 2021 -

Five Star Chevrolet responded

Joel, Congratulations on your new vehicle from Five Star Chevrolet. Jomar and I want to help you fully enjoy your ride. Let us know if you would like to stop by for a review of its technology at 972-389-6700. We are happy to help. Thank you, Ron Daly, Customer Relations Manager

July 21, 2021

Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part More

by ginamariejerome60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Jonathan Torres, Karina Najera, Ryan Knowles
Report | Print
Jul 22, 2021 -

Five Star Chevrolet responded

Hello ginamariejerome60, Your feedback is important and we appreciate your patience as we wait on the delivery of the parts needed to complete your repair. Upon your return, we will address the trim to assure you of its adherence. Please feel free to reach me directly at cselbach@sampack.com or 972-389-6700. Your complete satisfaction is my concern. Sincerely, Chris Selbach, Service Director

July 21, 2021

Amanda has been dealing with me for about 4 years. During this time I have had to but a new truck. I will not go to another dealership because of Amanda. More

by Dustan Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2021 -

Five Star Chevrolet responded

Thank you, Mr. Hicks, for your loyalty to Amanda and Five Star Chevrolet. We are happy to have the chance to help in our service center. Reach us again at 972-389-6700. Your driving safety and comfort are our priority. Thanks again, Chris Selbach, Service Director

July 21, 2021

Really appreciate Amanda for going over and beyond to resolve a situation with the warranty. Technician took time to talk to me about the repair. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Knowles
Report | Print
Jul 22, 2021 -

Five Star Chevrolet responded

Thank you, William, for allowing us to help you care for your vehicle. If you have additional concerns, please reach Amanda or me at 972-389-6700. We want to keep you fully informed about the care of your auto. Take Care, Chris Selbach, Service Director

Jul 23, 2021 -

Five Star Chevrolet responded

Thank you, William, for allowing us to help you care for your vehicle. If you have additional concerns, please reach Amanda or me at 972-389-6700. We want to keep you fully informed about the care of your auto. Take Care, Chris Selbach, Service Director

July 20, 2021

My experience with this Chevy dealership is always great could not ask for better service they are always professional and friendly and my service rep, Brian Witham, was very knowledgeable. Will be coming b More

by Andres R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Witham
Report | Print
Jul 21, 2021 -

Five Star Chevrolet responded

Hello Andres, You are a valued Five Star Chevrolet! We want to help you fully enjoy your vehicle and we welcome all of your automotive questions at 972-389-6700. Brian and I look forward to seeing you again. Thank you, Chris Selbach, Service Director

July 19, 2021

The service at Five Star Chevrolet is remarkable. My Service Manager, Amanda was on point concerning my vehicle and displayed incredible professionalism and friendly customer service, both over the phon More

by G.Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Five Star Chevrolet responded

Thank you, G. Reeves, for choosing Five Star Chevrolet for your vehicle's care. Amanda is a very knowledgeable advisor and we both welcome additional questions at 972-389-6700. We look forward to serving you again. Take Care, Chris Selbach, Service Director

July 19, 2021

I am a return customer. Lloyd is the best. He listens and matched me twice now to the perfect truck. My experience was fast and pleasant. I won’t use any other salesman or dealer, he is my go to for any vehi More

by Eliza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2021 -

Five Star Chevrolet responded

Eliza, Thank you for returning to Five Star Chevrolet for another purchase. Lloyd is very customer-centered and he and I remain available for your automotive questions at 972-389-6700. Let us know if you would like to stop by or need a video tutorial on your new truck's features. We want to make owning your new Chevy a great experience. Take Care, Ron Daly, Customer Relations Manager

July 15, 2021

Last yr desperate to find resolution to a electrical repair - based on reviews on Amanda 5 star I went. Yet again A +!!! She goes the extra mile - is knowledgeable and dependable. She’s the brightest as More

by Brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name - but high five for outstanding mechanics who once again made my truck ready to roll
Report | Print
Jul 16, 2021 -

Five Star Chevrolet responded

Brennan, Thank you for taking the time to acknowledge Amanda and the service team at Five Star Chevrolet. We agree she is an asset to our customers and service center. Reach either of us at 972-389-6700 when you have future truck concerns. We want to help in any way we can. Take Care, Chris Selbach, Service Director

Jul 17, 2021 -

Five Star Chevrolet responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2021

Everyone was so nice and made it easy for car buying. They were very caring about our needs and what we needed. Thank you so much! More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Report | Print
Jul 14, 2021 -

Five Star Chevrolet responded

Jan, Congratulations on your new Chevy! Dexter and I are committed to making this your best driving experience. Remain in touch with either of us at 972-389-6700. Thank you for your feedback and please let us know when you have technical or care questions. Best Regards, Ron Daly, Customer Relations Manager

Jul 14, 2021 -

Jan responded

Everything went great. Thanks for the quick help so we could make the trip back home in one day. Enjoyed talking to you Ron.

1
...
74
75
76
...
148