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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,469 reviews

July 15, 2021

Last yr desperate to find resolution to a electrical repair - based on reviews on Amanda 5 star I went. Yet again A +!!! She goes the extra mile - is knowledgeable and dependable. She’s the brightest as More

by Brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name - but high five for outstanding mechanics who once again made my truck ready to roll
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Jul 16, 2021 -

Five Star Chevrolet responded

Brennan, Thank you for taking the time to acknowledge Amanda and the service team at Five Star Chevrolet. We agree she is an asset to our customers and service center. Reach either of us at 972-389-6700 when you have future truck concerns. We want to help in any way we can. Take Care, Chris Selbach, Service Director

Jul 17, 2021 -

Five Star Chevrolet responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2021

Everyone was so nice and made it easy for car buying. They were very caring about our needs and what we needed. Thank you so much! More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
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Jul 14, 2021 -

Five Star Chevrolet responded

Jan, Congratulations on your new Chevy! Dexter and I are committed to making this your best driving experience. Remain in touch with either of us at 972-389-6700. Thank you for your feedback and please let us know when you have technical or care questions. Best Regards, Ron Daly, Customer Relations Manager

Jul 14, 2021 -

Jan responded

Everything went great. Thanks for the quick help so we could make the trip back home in one day. Enjoyed talking to you Ron.

July 10, 2021

Thank you to the finance department and to Brian in the Thank you to the finance department and to Brian in the service department for their professionalism and outstanding customer service. I’m looking fo More

by andrew luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Special thanks to finance department, sorry I don’t work all the name at the moment but his expertise And customer service was outstanding.
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Jul 11, 2021 -

Five Star Chevrolet responded

Hello Mr. Luna, On behalf of our finance and service teams, thank you for taking the time to share your feedback and high marks for Five Star Chevrolet. We, too, look forward to a long future serving your auto needs. Reach us any time at 972-389-6700. It will be great to welcome you back to the dealership. Best Regards, Ron Daly, Customer Relations Manager

July 09, 2021

Jeff and the staff were very helpful and always letting me know what was going on with my car and making sure I agree in what I needed done More

by webbden1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
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Jul 10, 2021 -

Five Star Chevrolet responded

Webbden1972, Your complete satisfaction is the goal every time we serve you at Five Star Chevrolet. Please reach out to Jeff and our service team at 972-389-6700. We want to answer all of our automotive concerns. Thank you, Chris Selbach, Service Director

July 07, 2021

The service was excellent! I will continue bringing my vehicle in for service. The whole service department made me feel welcomed. It’s easy to why they are so busy! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian W. , Jeff Mauldin
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Jul 08, 2021 -

Five Star Chevrolet responded

Brianwithem44, We really appreciate the chance to call you our customer. Our service team wants to continue hearing from you at 972-389-6700. Let us know when we can welcome you and your vehicle back to Five Star Chevrolet. We will look forward to serving you again. Thank you, Chris Selbach, Service Director

July 04, 2021

Everyone was friendly and knowledgeable. My salesman Leo took great care to show me everything he thought I might be interested in. I am super happy with the whole experience dealing with Sam Packs Chevrole More

by KellyH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
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Jul 04, 2021 -

KellyH responded

I could not have had a better experience!

Jul 06, 2021 -

Five Star Chevrolet responded

KellyH, It is always great to hear from our Five Star Chevrolet customers. Congratulations on your new vehicle and please let Leo or me know if you would like to stop by to review any of its features. Reach us at 972-389-6700. Thank you so much, Ron Daly, Customer Relations Manager

July 02, 2021

We purchased our 2017 Silverado Truck from Sam Pack Five Star Chevrolet. Before leaving the Dealership we were taken, and introduced to the Service Writers in the Service Department. I enjoyed this extra st More

by aobrien66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
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Jul 02, 2021 -

Five Star Chevrolet responded

Hello aobrien66, Jeff and our service team appreciate the opportunity to help with your truck's care. Thank you for your great feedback and please do not hesitate to reach us at 972-389-6700. Our goal is to keep you safe and your truck running well for years. Best Regards, Ron Daly, Customer Relations Manager

July 01, 2021

Very professional, friendly and respectful associates. Great customer service. Outstanding. More

by chenteguerrero16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Jason Volk, Gabriela Vela, Jane Martinez
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Jul 02, 2021 -

Five Star Chevrolet responded

Chenteguerrero16, It is wonderful to see your recognition of the many Five Star Chevrolet staff. We are committed to helping with all of your vehicle needs. Let us know when we will see you again at 972-389-6700. Thank you very much for your business and recommendation. Sincerely, Ron Daly, Customer Relations Manager

June 28, 2021

Excellent job! Fast and quality service,I recommend this Excellent job! Fast and quality service, I recommend this place to get any repairs in Your car, I will come back for the future service in my truck. More

by Uriel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
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Jun 28, 2021 -

Five Star Chevrolet responded

Hello Uriel, It is great to have the chance to help with your truck's care at Five Star Chevrolet. Thank you for your recommendation and please let us know when we can help again at 972-389-6700. We will be ready for your visit. Take Care, Ron Daly, Customer Relations Manager

June 26, 2021

It's always a pleasure to bring my Truck to service at Five Star Chevy. Everyone is friendly and they take care of business. A truly Five Star Service! Thank you guys! More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela, Jeff Mauldin, Ryan Knowles
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Jun 28, 2021 -

Five Star Chevrolet responded

Thank you, Jomaruba20, for your commitment to Five Star Chevrolet. We value you and your business. We welcome all of your maintenance or repair questions at 972-389-6700. Our service advisors want you to have the information you need to understand and enjoy your vehicle. Take Care, Ron Daly, Customer Relations Manager

Jun 28, 2021 -

Five Star Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

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